Author Archives for Daniel White

About Daniel White

Daniel White works with small businesses and not-for-profits as an organizational development consultant at AGH (@aghlc), and teaches graduate-level organizational development. He is a former not-for-profit administrator who has consulted with organizations in the U.S., Bolivia, Guatemala, and Ghana. Reach him at Daniel.white@aghlc.com or on Twitter @dw_white

6 Steps to Improving Your Current Employees’ Soft Skills

June 8, 2016 7:00 am Published by Leave your thoughts

Let’s face it: Soft skills like critical thinking, emotional intelligence, and adaptability are necessary for all employees to have. However, the majority of attention in the management world has been focused more on hiring employees with those skills than developing them in current employees. The term “soft skills” refers to skills like collaboration, problem solving, conflict resolution, and communication, which have more to do with how you act than what you know. Much of the time, these soft skills have to be seen “in action” and can be difficult to objectively measure (unlike technical qualifications, which can be tested). However,... Continue reading...