July 20, 2020 9:00 am
Published by Ford Taylor
A significant portion of our communication happens through email. This is especially true with current work from home set-ups resulting from COVID-19 where communicating properly and effectively through email is essential. Chances are, you’ve misinterpreted an email or had one of your emails misinterpreted at some point in your life. Email can quickly trigger unnecessary conflict. Here are a few tips and reminders to help you use email as an effective communication tool. Don’t read energy or emotion into emails. All you have in email are words, which only account for 7% of communication. The other 93% of communication happens... Continue reading...
February 3, 2020 9:00 am
Published by Ford Taylor
Most of us would agree that we all have a certain way of thinking. We’ve been taught our whole lives that our own way of thinking is thinking “inside the box.” We’ve been told many times that we need to learn to think “outside the box.” I contend that this doesn’t work. When we’re in a box (our way of thinking), we may hear or see something that encourages us to make a change. We are encouraged, and we decide to attempt to get outside of our normal way of thinking. But when we get outside of our box, we... Continue reading...
September 16, 2019 9:00 am
Published by Ford Taylor
To affirm someone is to say something positive about someone directly to him or her. It is about saying something positive to the person about who he or she is. Or, it could be thanking someone for something he or she has done for you. Think of someone who has done something special for you. Maybe you think the person knows you appreciate the favor, but maybe you’ve never actually told him or her. Consider affirming that person directly, and see what happens. Let’s explore how to do that. Remove insincere phrases. First, remove phrases in your affirmation like “I... Continue reading...