Categories for 5 Languages of Appreciation

The Strange World of Appreciation at Work: Kevin Durant Not Feeling Appreciated

Here is an example of how individualized and personal feeling appreciation at work is. Kevin Durant, the NBA star, has won the NBA Most Valuable Player Award, two NBA Championship Finals MVP Awards, been selected to 10 NBA All-Star teams, helped lead his team to two NBA championships, and is paid over $100 million. And yet this week he is reported to have left the Golden State Warriors to play with the Brooklyn Nets because he didn’t feel appreciated by his fans. To most of us this seems incredulous — how can someone not feel appreciated when they repeatedly receive awards from their... Continue reading...

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July 3, 2019 8:51 am
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Introducing the Expanded Motivating By Appreciation Inventory

Almost 200,000 individuals across the world have taken the Motivating By Appreciation Inventory. This inspired us to look for ways to improve the results the inventory provides. Over the past two years we have deliberated, explored, and analyzed in order to create a new, expanded version which provides a fuller picture of how each person prefers to be shown appreciation and how they don’t want others to express appreciation to them. The Expanded MBA Inventory builds off of the foundation laid by the Basic MBA Inventory report (which is still available) by identifying each individual’s Primary, Secondary and Least Valued... Continue reading...

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June 17, 2019 9:00 am
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The Benefits of a Vibrant Workplace: Creating Harmony and a Positive Work Environment

“Vibrant”: full of energy and enthusiasm. Spirited, lively, energetic, full of life. The vibrant workplace connotes energy, positivity, and growth – characteristics we desire for the environment where we spend the majority of our waking hours. A vibrant workplace draws people to it – quality, talented employees want to work in a healthy context and become a part of the life-exuding process. Employees bring their own gifts and unique personalities to add to the synergy in a dynamic work setting. A vibrant workplace is the antithesis of how many work environments are described: negative, energy-sapping, and toxic to growth. Employees... Continue reading...

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May 13, 2019 7:26 pm
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How the 5 Languages of Appreciation Can Be Used in Coaching

In honor of International Coaching Week – which takes place from April 29th to May 5th this year – we are using this week’s blog to talk about Appreciation at Work’s coaching resources. Professional coaches can transform an organization and empower employees and leaders. They work with staff at all levels, developing leaders, management teams, and individuals who need to shore up their interpersonal skills. Whether you are an “external” coach (hired by an organization to work with their members) or an “internal” trainer (working within the HR or Talent Development department), you need practical, effective tools to use with... Continue reading...

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April 29, 2019 8:57 am
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How Do Most People Want to Be Shown Appreciation? Update from 175,000 Employees

Not long ago (2017), we published a research study on how 100,000 employees preferred to be shown appreciation by their colleagues and supervisors.  Based on the concepts presented in The 5 Languages of Appreciation in the Workplace, the foundational principle that not everyone feels appreciated in the same ways was affirmed. Recently, we have had inquiries if the frequencies of desired appreciation languages have remained the same or if the additional individuals taking the inventory more recently prefer different ways to be shown appreciation.  So we did a quick update on the data from those who have taken the Motivating By Appreciation Inventory. Here is... Continue reading...

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March 21, 2019 5:57 pm
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The Employees You Should Worry About Losing: The Average Ones

Disturbing research was released recently by The Gallup Group, indicating that 87% of the workforce is either not engaged (read: they are there physically but not mentally or emotionally), or totally disengaged (they actually undermine the success of an organization.) This is the highest rate of disengagement ever measured, and is in spite of the fact that over 85% of organizations have an employee recognition program (which obviously aren’t working). Don’t Focus So Much on Tope & Low Performers A basic challenge in working together with others is that not everyone performs at the same level with regard to the... Continue reading...

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March 11, 2019 9:00 am
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How Personality Type and Languages of Appreciation Interrelate

People often comment, “I wonder how the Myers-Briggs and the 5 Languages of Appreciation might be related?”  We wondered about this, too, and so we conducted a research study to discover the answer. Categorizing people into distinct personality types has been an area of interest for millennia and numerous approaches to finding various dimensions of personality characteristics have been utilized. The Myers-Briggs Type Indicator® is a well-known approach to assessing personality which divides personality characteristics into four continua: Extroversion / Introversion Extroversion (E) – people oriented, talkative, outgoing Introversion (I) – inward focus, reflective, pensive, task oriented Sensing / Intuition... Continue reading...

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March 4, 2019 12:34 pm
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Overcome the Two Main Obstacles to Reaching Your Goals

Most of us don’t need new goals for the year.  Really, we don’t. But we do need to continue to progress toward our current goals (and, hopefully even reach some).  Additionally, we need to make some adjustments from the feedback we are receiving from “real life”. In working with highly successful leaders for over two decades and interviewing them about what they believe contributed to their success, two principles rose to the top: Persevering in the face of difficulties, and Responding to the feedback they received from the marketplace. Most often, people don’t reach their goals because they give up... Continue reading...

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December 31, 2018 8:55 am
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Thanksgiving Is Actually Healthy For You: The Benefits of Gratitude

With the Thanksgiving holiday upon us, there are numerous columns and articles discussing various aspects of the holiday (almost too many!)  But we would like to take the opportunity to bring attention to the overall benefits to our lives of having a thankful attitude.  (This information may be some you want to share with others.) In his bestselling book, What Happy People Know¹, Dr. Dan Baker (who is the director of the well-known wellness program at Canyon Ranch in Arizona) states that appreciation is the single most important tool in developing an enjoyable life. Additionally, social scientists who have studied the impact... Continue reading...

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November 19, 2018 9:00 am
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Do Remote Employees Want to Be Shown Appreciation Differently Than Employees in Face-to-Face Settings?

    More and more American employees are working remotely. In 1995 only 9% percent of American workers telecommuted, but in 2015 off-site workers increased to 37% In 2016, 43% of American workers reported they spend at least part of their week working remotely. It has been estimated that 50% of the U.S. workforce has job responsibilities that are compatible with working off-site at least occasionally and between 80% and 90% of the U.S. workforce reports it would like to work remotely at least part-time. The Importance of Appreciation in the Workplace Despite the evidence that appreciation is both desired and... Continue reading...

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October 22, 2018 9:00 am
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Employees May Not Love Their Work, But They Can Still Be Engaged: 4 Categories of Work Experience

Employee engagement differs from employee satisfaction. A Gallup poll found that only 32 percent of U.S. workers are engaged in their jobs, for instance. Yet employees who don’t love their jobs can and should still be engaged. Custom Insight distinguishes employee engagement from employee satisfaction. Engagement is defined as “the extent to which employees feel passionate about their jobs, are committed to the organization, and put discretionary effort into their work.” Satisfaction relates to “love”—or how happy employees are.  The Purpose and Nature of Work  We must remind ourselves that the primary purpose of work is to provide for our needs—food, shelter, clothing.... Continue reading...

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September 24, 2018 3:14 am
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Do millennials want to be shown appreciation differently?

The workforce is changing rapidly, with the number of millennial employees expected to surpass baby boomers (individuals in their late 50s and older) by 2019 and they will comprise nearly half of the total working population by 2020. Organizational leaders and HR professionals affirm knowing and understanding your employees is critical in order to have (and keep) an effective workforce, thus, distinguishing and addressing the differences between employees of different age groups is important. Adjusting to the characteristics and desires of younger employees has been the source of much research.  The Gallup Group found that the majority of millennials (55%)... Continue reading...

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September 16, 2018 6:36 pm
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Appreciation Is Critical for Schools: For Teachers, Staff, Administrators & Students!

This time of year, many of us begin to focus on a return to school. Teachers, administrators, students of all ages and their parents are gearing up to begin another year – setting lesson plans, filling backpacks with necessary supplies, learning new names and faces. A community of educators may look quite different than many other occupations (cubicles full of accountants, offices of advertising executives, builders at a construction site) but they have the same need to feel appreciated for their work as other professionals. In May, we posted the blog Faculty & Administrators Share Suggestions for Showing Appreciation in... Continue reading...

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August 6, 2018 9:00 am
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Celebrate with Us!!

  Celebration #1 — 150,000 MBA Inventory Users We’re celebrating passing a significant milestone (earlier this month) with over 150,000 employees, supervisors, and managers (and volunteers!) having taken the Motivating By Appreciation Inventory. To show that this hasn’t been just steady plodding, consider the following facts: The first 50,000 MBA Inventory users occurred within ~ 5+ years (60 months). The next 50,000 MBAI users took the inventory in 25 months. The most recent 50,000 took the inventory in the past 13 months! And if you weren’t aware, we have a number of different versions of the inventory that we have developed – versions for Government employees, School personnel, Medical settings, Military personnel,... Continue reading...

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July 30, 2018 1:22 pm
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5 Languages Spotlight: Gifts

When asked to compare the various Languages of Appreciation in importance to them, employees overwhelmingly don’t choose tangible rewards as the primary way they want to be shown appreciation.  In fact, only 6% of employees identify tangible gifts as their primary language of appreciation.  To look at the issue from the opposite perspective, employees choose tangible gifts as their least valued way to be shown appreciation almost 70% of the time. Why is this important to know?  For two reasons.  First, most employee recognition programs focus highly on giving gifts as a reward for achieving goals.  While there is obviously... Continue reading...

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July 23, 2018 9:00 am
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Communicating Appreciation Effectively When You Manage Large Groups

How do you communicate appreciation effectively when you manage large groups of employees? When I  am conducting an Appreciation at Work training session with a work group, a common comment and question is similar to what Jack,  a manager at a senior care living center, asked:  “I ‘get’ the concept of communicating appreciation to my team and the need to make it personal and individualized.  But I have team members who report to me that I rarely see. They work a different shift or on the weekends and while we communicate through email, texts, and occasional calls, I really don’t... Continue reading...

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April 23, 2018 9:00 am
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Can the 5 Languages of Appreciation Be Used with Customers and Clients?

From the beginning of our work in applying the 5 Languages of Appreciation to work-based relationships, I have been asked repeatedly, “Can the 5 Languages of Appreciation be used with customers and clients?” I have discussed and explored this issue a great deal with other professionals and organizational leaders, and we were never able to figure out a way to identify and use the 5 Languages of Appreciation in customer / client types of relationships (at least, in a manner with which we felt comfortable). Recently, however, I have had a “breakthrough” in understanding and dealing with the challenge—ironically, while... Continue reading...

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February 5, 2018 9:00 am
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Building Your Best Team: Learn to Value and Appreciate Differences

To grow a successful and sustainable business, you need a team of employees who bring their unique abilities, strengths and perspectives to the challenges you will face. But to draw and keep talented individuals who are different than you, you have to learn a key skill: You have to learn how to lead people who are different than you. There are lots of great books on leadership that provide valuable insights into key skills and abilities needed to effectively lead others. But one concept that is not stressed enough is: to lead a successful team, you have to understand those who... Continue reading...

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January 22, 2018 9:00 am
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Appreciation with Remote Staff and Virtual Teams

Effectively communicating appreciation to remote staff and virtual teams is a challenge, but as the data we obtained demonstrates, it can be done. Two weeks ago we polled employees and managers who either work remotely or manage others who are in a different location.  We found the following results: Almost all (98%) of the respondents said, “Yes”,  it is possible to effectively communicate appreciation to colleagues who work remotely. Additionally, 70% indicated that they personally have received a message of appreciation from a colleague or supervisor within a remote working relationship. 81% reported that they have communicated appreciation to a... Continue reading...

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September 13, 2017 1:30 pm
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Neutralizing a Negative Workplace

At Appreciation at Work, our focus is on building positive, healthy relationships in the workplace, and we largely do this by helping people learn how to communicate authentic appreciation, build trusting relationships, and relate to others in a respectful way.  But we also have to deal with life as it exists, and another avenue to build positive relationships is to address the issues that interfere with that process. This is the focus of my new book, The Vibrant Workplace, which is subtitled: Overcoming the Obstacles to Building a Culture of Appreciation. Negativity is one of the most common, and deeply... Continue reading...

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July 28, 2017 11:53 am
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100,000+ Employees Share How They Want to Be Appreciated

Employee engagement is a major goal for many leaders (and most HR professionals).  But employee recognition has provided disappointing results.  Authentic appreciation is the key missing component – and knowing how employees want to be shown appreciation is critical. A core concept foundational to demonstrating authentic appreciation is that not everyone wants to be shown appreciation in the same ways.  Some people like verbal praise, but others feel valued when you spend time with them.  A number of employees feel supported by receiving some help when they are overwhelmed, while others are encouraged if you bring in their favorite cup... Continue reading...

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June 27, 2017 5:07 pm
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How Do You “Appreciate” Difficult People at Work?*

 Let’s be honest, some people are more difficult to work with than others.  There are weird people; angry, irritable colleagues; and people we just don’t understand.  And appreciating these individuals can be even more challenging. Let me share a few tips on how to communicate appreciation to a “difficult” colleague:      Don’t try to fake it.  Whatever you do, don’t try to “act like” you appreciate someone if you really don’t.  Most people have very sensitive “radar” when they believe others aren’t being genuine.  You risk undermining any trust you may have with your colleague if they don’t think... Continue reading...

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April 11, 2017 10:00 am
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Can Appreciation Cross Cultures?

NOTE: This is an exclusive preview from my new book, The Vibrant Workplace: Overcoming the Obstacles to Building a Culture of Appreciation, which will be released on April 4 and can be pre-ordered now (go here for a special pre-release offer with access to a “behind the scenes” video interview).   I have had the privilege of traveling internationally to numerous countries to introduce the concept of authentic appreciation in the workplace.  Fortunately, authentic appreciation and vibrant workplaces aren’t limited to certain cultures. They exist on every inhabited continent. (Our book, The 5 Languages of Appreciation in the Workplace, has been translated into... Continue reading...

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March 29, 2017 8:00 am
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Virtual Employees & Appreciation: Practical Tips

How do you communicate appreciation to a colleague who works virtually? This is a growing challenge for supervisors and colleagues in today’s world of work.  The following statistics have been discovered about remote worker trends: 53% of companies in the U.S. continue to have standard workplaces, with nearly every employee coming into the office 4 or more days each week. 37% have a main office with some people working remotely. 10% have no office space at all. Increasing numbers of employees work in locations separate from their colleagues and supervisor, with “virtual teams” occurring across cities, states and countries. This... Continue reading...

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January 18, 2017 1:37 pm
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4 Core Characteristics For Success – In Life and Work

In my role as psychologist, I have evaluated over 4,000 individuals – usually with regards to learning difficulties they are experiencing.   In my feedback sessions, I often share with parents the core characteristics that make individuals successful in life. (I define “life success” as becoming an independent functional adult, having healthy relationships, and experiencing a level of happiness and contentment in one’s life.) If parents of developmentally challenged students focus solely on academic success (which is emphasized by their school community), then they can become quite discouraged.  But when we understand “life success” in broader terms – the goals are... Continue reading...

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December 5, 2016 1:31 pm
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Improve Employee Engagement by using the DISC assessment and the 5 Languages of Appreciation

  Employee engagement has been shown to be an important factor that predicts healthier and more productive organizations. As a result, thousands of organizations assess the level of engagement for their employees annually, and attempt to implement strategies and programs to improve their engagement from year to year. However, many leaders have found that it is not that easy to increase the level of team members’ engagement. This is especially true in the area of how to increase employees’ sense of being valued and appreciated for their contributions. The DISC and the Motivating By Appreciation Inventory are two online assessment... Continue reading...

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November 3, 2016 8:20 am
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How Authentic Appreciation Can Cut Through Government Bureaucracy

Government agencies are extremely concerned about their low levels of employee engagement, and rightfully so. When staff don’t feel valued, they become discouraged, passive, apathetic and cynical. This can result from a variety of factors including not feeling respected by customers, poor communication within the agency, a sense of powerlessness to make improvements, and not ‘heard’ by upper level managers and directors.  The issues seem to be the same whether the agency is at the city, county, state or federal level (but federal employees seem to be the most frustrated.) We receive reports from all levels of government employees (frontline... Continue reading...

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October 24, 2016 9:10 am
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Engage Others by Helping Them Understand You

Recently, I had the privilege of conducting some communication training for a group.  We had done some previous communication training together on foundational issues of listening, so they were ready to work on some additional skills for building relationships with others. The skill set we worked on was the ways you can assist the person with whom you are talking to better understand you. Providing the context of your thoughts was the skill we focused on.  When we give each other the context of our thoughts — that is, the reason or purpose of our sharing — this greatly enhances others’ ability tounderstand us.  And... Continue reading...

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October 19, 2016 8:00 am
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