Categories for 5 Languages of Appreciation

5 Ways to Brighten Someone’s Day

Do you ever wish you could do something meaningful? That you could make the world a better place? Well, you can! One of the easiest ways to make a difference in the world is by taking a small action to help other people feel appreciated, accepted and valued. Here are five ways you can make the world a better place by brightening someone’s world today: #1 Visit Someone. So much of our communication is digital these days. It can make someone’s day to have a real, live, caring person show up just to say hello (without asking for something, like... Continue reading...

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May 6, 2015 11:00 am
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Two-Way Communication: Essential to Employee Engagement

Doug Conant, former turn-around CEO of the Campbell Soup Company, and Keven Kruse, a serial entrepreneur and popular keynote speaker, have something in common. Both believe that two-way communication is essential to employee engagement. Since employee engagement drives job satisfaction, high productivity, and low turnover, it is worth taking a minute or two to consider their perspective. What is employee engagement? It is the emotional connection that an employee has to the organization and its goals. A 2011 Gallup poll found that only 29% of the workforce is engaged at work. That means that more than two-thirds of people are... Continue reading...

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April 8, 2015 2:00 am
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“March Madness” – Can It Be Used to Build Staff Morale?

Every Spring a national “event” captures the attention of millions of employees: the NCAA “March Madness” basketball tournaments (both men’s and women’s). Individuals who are die-hard basketball fans, those who may follow their local college team when they are doing well, and people who just like to pick teams according to their mascots – all become intrigued and involved in following the games. Understanding “March Madness” While “March Madness” is typically referred to as a singular event, those familiar with the tournaments know that they actually are a series of games and regional tournaments over a three week period. The... Continue reading...

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March 7, 2015 3:05 pm
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The Human Side of Your Brand Is the Most Costly But the Most Valuable

Coming up with workplace policies workers find beneficial, help boost morale, and that lead to low employee turnover are things you hope all businesses do for their employees. Maintaining employees makes good sense for a business, as employee turnover comes with its own headaches and growing costs. No business wants to lose its employees, but when it does, it has to replace them, which is often a costly and time-consuming endeavor. Productivity is affected when an employee leaves the business, and often the firm has to scramble to find a replacement who will definitely take time before adapting to the... Continue reading...

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February 9, 2015 2:11 pm
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Not Everyone Appreciates Your Type of Appreciation

One of the lessons that aspiring leaders and those who want to continue to develop their leadership abilities must learn is: to be an effective leader, you have to learn how to lead individuals who are different than you. If you don’t, you will only be able to gather and lead those who are similar to you in personality, perspective or ability; and this, in turn, limits what you can accomplish. Although at first the idea seems intriguing, you actually don’t want to lead a group of “Junior You’s”. You may be talented but you can’t do everything, and to... Continue reading...

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February 3, 2015 1:31 pm
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Did You Know Your Mood Is as Contagious as the Flu Bug?

When people are upset prior to going into work or a meeting, they often try to take a couple of minutes to calm down and quell the surface signs of their distress; sometimes by putting a smile on their face before entering. Their hope is that they are leaving their problems at the door and communicating a positive image to their colleagues. However, the disappointing reality is that bad moods are just as contagious as the flu bug. Once present, negative thoughts and feelings can’t be contained easily. Dr. Richard Boyatzis, a neurologist and organizational development professor at Case Western... Continue reading...

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October 17, 2014 10:36 am
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Early Peek (Pre-release) of Rising Above a Toxic Workplace

What Makes a Workplace Toxic? Susan, a competent young professional, looked worn and defeated. In talking about her workplace, she told us that bickering, criticism, and lack of support had spread through her organization – a workplace she used to love. Now, she said, “The tension here is so thick I hate going to work. Actually, right now, I hate my life.” In our book, Rising Above a Toxic Workplace, we surveyed hundreds of employees (and leaders) from a wide range of industries and sectors. We then individually interviewed dozens whose stories intrigued us. From our research we discovered the... Continue reading...

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August 20, 2014 9:27 pm
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Should Appreciation Only Be Communicated When an Employee is Performing Well?

One of the most frequent questions I am asked when I’m conducting a training for a business is:  Should you show appreciation for someone who isn’t performing well? A tension exists in the world of recognition, employee engagement, and appreciation.  There are differences of opinion on the relationship between an employee’s performance and recognizing them.  Should you recognize an employee if they aren’t doing well in all areas of performance?  Is appreciation independent of performance? To address the issue, I think we need to keep two foundational principles in mind: The purpose of work is to provide goods or services to... Continue reading...

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August 11, 2014 12:31 pm
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Why “My boss is a jerk!” Isn’t Reason Enough to Hate Your Job

Two common mantras in our culture today are: “I hate my job” and “My boss is a jerk.” While both statements may be true, hating your job because your boss is a jerk isn’t going to lead anywhere good. According to Gallup, more than half of the U.S. workforce (or about 70 million employees) either are just enduring their job or actively hate where they work. With that level of dissatisfaction, it’s no surprise that we hear so many negative comments – either in personal conversations, through social media or the mainstream media. In other words, If you don’t like your job, welcome to... Continue reading...

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July 21, 2014 7:19 pm
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So You Are an Intern This Summer? What Should You Expect?

If you are one of the fortunate students who has landed an internship for the summer, congratulations. You have an opportunity to learn some practical skills in your field of study, add a valuable piece to your resume, and possibly make a little money (if it is a paid internship.) There is a good chance you have never been an intern before, so you are not exactly sure what to expect. So let us fill you in – with both the good and bad news. Understanding the Full Time Employees’ Perspective For most FTEs (full-time employees), interns are viewed either... Continue reading...

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July 8, 2014 8:16 pm
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Generational Differences in the 5 Languages of Appreciation

  One of the most frequently asked questions I receive when I’m training groups is: “Are there generational differences related to the 5 languages of appreciation?”   The simple answer is: Yes, there are.  Just as there are individual preference differences in how employees want appreciation communicated, so we are finding some diversity across the generations of workers, as well. (As is true for any group comparison, these trends seem to be generally true but there are clearly individual differences within the generations.) Let me cite a few examples. Words of Affirmation. We have found that younger employees may or may not... Continue reading...

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May 8, 2014 8:48 am
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So You Want to Work at Google? How to Make Your Workplace “The” Place to Work

So you want to work at Google? Or Apple? Or one of the “cool” places where they have free food, flexible work hours, and an informal work environment?  But the challenge is – you don’t live near Silicon Valley or have the skill set they require. (The second issue is the real limitation, isn’t it?) So what can you do where you work currently?  Even though you may not be the owner of your company, or even a high level executive, you can help make your workplace become “the” place to work.  Really. It is all about influence. We all... Continue reading...

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April 20, 2014 8:39 pm
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Solution #2 for Finding Good Employees: Train Your Current Employees

In a prior post on the challenges employers are having in finding qualified applicants for the positions they need to fill, I shared that there are three strategies that, over time, can help employers and managers address this problem.  The first solution is to keep your valued employees by making sure they feel appreciated. The second way to fill empty slots in your organization is to train and mentor current employees who have potential but who need to grow. We often have employees who are “okay” but who have an area of deficiency or a character quality they need to... Continue reading...

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April 7, 2014 10:34 am
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Lack of Qualified Applicants? Solution #1: Keep Your Good Employees

The news is repetitive and blaring:  employers are complaining about the inability to find qualified applicants for positions that need to be filled.  I have seen three articles in business magazines this week about the issue.  Part of the discussion is about the irony — having 10+ million workers who can’t find work, while employers reporting they can’t find potential employees who meet the needs they have.  (In fairness, there are employers interviewed in the articles saying they aren’t having this problem.) The issue is both national and local, and across multiple industries and workforces.  Key term to understand: qualified... Continue reading...

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March 31, 2014 11:55 pm
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How Appreciation May Impact March Madness This Year – By Paul White, PhD

March Madness (the NCAA men’s and women’s basketball tournaments) is upon us. For some, this may be the only time they watch a basketball game all year. For millions of others, March Madness provides the opportunity to cheer their favorite team, and to place some friendly wagers in the office pool for the tournament bracket. This year’s tournament, interestingly, may be impacted by the concept of appreciation. One men’s team that is being watched closely by many (for different reasons) is Wichita State University. The WSU Shockers (which is short for “wheat shockers”, the people that used to cut wheat... Continue reading...

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March 12, 2014 6:14 pm
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The Role of Fun and Playing in Appreciation – By Paul White

“Fun”, “playing” and “work” or “job” are rarely talked about together — with the exception of those few, rare companies (typically on the West Coast) where they try to make the workplace more fun and creative. But recently, I had an experience that led me to begin to think about the importance of playing and having fun, and how they impact our daily lives at work. A little over a week ago, we had a fairly large snowstorm roll through, leaving about 7 inches of snow on the ground (which is a fair amount for us.) After a number of... Continue reading...

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February 19, 2014 5:58 pm
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Languages of Appreciation: Physical Touch

Posted on the 03 October 2011 by Candacemoody Gary Chapman and Paul White are the authors of The 5 Languages of Appreciation in the Workplace.  Their book discusses why appreciation is one of the most important elements of employee motivation and satisfaction.   The Five Languages of Appreciation are based on the Five Languages of Love, which is why they include Physical Touch, although physical touch is a tricky proposition in any workplace. As it turns out, very few workers (almost none) identified physical touch as even part of how they seek or show appreciation in the workplace.  As more and more human... Continue reading...

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February 15, 2014 1:53 pm
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What is the Connection between Valentine’s Day and Appreciation in the Workplace? Not Much! (with one exception)

Valentine’s day is quickly approaching. It is a great opportunity to communicate your love to those close to you. Unfortunately, it seems many in the world of employee recognition try to link recognition and appreciation to any holiday (I can’t wait to see what they try to do with St. Patrick’s Day!) So let me state firmly upfront — there isn’t (or shouldn’t be) much connection between Valentine’s Day and communicating appreciation in the workplace. Why? Because Valentine’s Day is about personal relationships – spouses, boyfriends/girlfriends (and maybe other family and friends, to a lesser degree.) Let’s keep our boundaries... Continue reading...

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February 8, 2014 7:00 pm
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What Does the “I Quit” Viral Video Tell Us? (Resend)

Friends, I am aware that the links to the two video clips did not work (they somehow got changed in the posting process).  I have corrected the links and you should be able to view the videos now.  Sorry for the inconvenience! *     *      *     *     *     * About a week ago, a frustrated young professional posted a video announcing and celebrating her quitting her job (ironically, at a company who creates videos to be watched on the Internet).  If you haven’t seen the video yet, please click here and take two minutes to watch it.  Why?  Well, first, it... Continue reading...

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October 10, 2013 8:30 am
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Why Cynicism is Good for Your Workplace

This may seem to be a bit of an “about face” for me – given my previous writing on how cynicism is a result of “bad recognition” or when employees question the authenticity of appreciation communicated. But it occurred to me that, really, cynicism can be a positive influence in our workplaces. How? When people are cynical, they are giving us honest feedback about how they really feel. When was the last time that you heard a cynical remark from a colleague and you accused them of not being honest regarding how they really feel? (Aside from the sarcastic remark:... Continue reading...

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June 6, 2013 3:01 pm
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How to Give a Meaningful Gift to Your Boss (or Colleagues)

Now is the time when many of us are starting to think: “I’d like to get my boss a gift for Christmas — just a little something — but what?  I don’t want it to look like I’m trying to gain her favor.  But I don’t want just to give her some token ‘something’ that will look schmaltzy.  (And I don’t want to spend a lot on it.)  What could I get her?” I think I have a good option for you.  But, first, let me frame the scenario: Most of us don’t need another “thing” (or the “things” we... Continue reading...

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December 7, 2012 8:32 am
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First Reflections from my Trip to Beijing

I have just returned from a week in Beijing, China, where I was invited to attend a conference sponsored by the publisher who is translating and publishing Dr. Chapman’s and my book, The 5 Languages of Appreciation in the Workplace, in Chinese. The conference attendees were various Western business and organizational leaders and we were addressed by a variety of Chinese experts and leaders on “The Next Ten Years” in China. They shared what is happening now and the trends to come in demographics (moving from 75%+ rural to approximately 50% urban currently), the family unit (the impact of 33... Continue reading...

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April 2, 2012 11:54 am
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Utilizing Thanksgiving as a Reminder to Appreciate Your Staff

Thanksgiving is the holiday where we are encouraged to be thankful for the good things in our lives – health, safety, adequate food, clothing, and shelter, as well as the many material blessings we have. For most people, Thanksgiving is usually more of a personally-focused celebration, including sharing meals and time with family and friends.But the Thanksgiving holiday season can also be an opportunity to focus on, and be reminded of, the positive aspects of our work lives. This is especially true in these more difficult economic times, where many who desire employment are unable to find work or have... Continue reading...

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November 17, 2011 12:43 pm
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5 Tips for Improving Your Workplace

Labor Day used to be a day to recognize the benefits of organized labor and, more broadly, celebrate the American work ethic. More recently, however, it serves as a painful reminder of the deterioration of the American workplace. The national statistics, with unemployment between 9 percent and 17 percent depending on whom you ask, are bad enough. But even for the employed, work has become a barely bearable chore, with only 45 percent of workers in a recent survey saying they were happy with their careers. Many companies have withheld raises and bonuses over the past two years while reducing... Continue reading...

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September 5, 2011 12:26 pm
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Some Fun Things Related to 5 Languages of Appreciation in the Workplace

Friends, I thought I would just give you a brief update on issues regarding my book, the 5 Languages of Appreciation in the Workplace, with Dr. Gary Chapman, and “happenings” on our website. The #1 question people ask is:  “How are book sales?” so I’ll answer that first. 1.  Book sales are going fine.  They aren’t meteoric but they have increased steadily every week for four weeks (including presales prior to the official launch).  We are not only selling books through retail but also we are getting a fair number of bulk book orders for businesses and organizations. 2.  We’ve... Continue reading...

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August 28, 2011 7:25 pm
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Lessons Learned from Media Interviews

In the past two weeks since the launch of Dr. Chapman’s and my book, the 5 Languages of Appreciation in the Workplace, I have had over 20 media interviews — radio (mostly), TV, and print.  It has been a fun and interesting experience — and I have more to do in the coming weeks. I thought I would share some of the lessons and observations I have made from these interviews with radio & TV hosts, and magazine writers. Most people understand and agree that appreciation in the workplace is needed and can be extremely impactful. Everyone sees that the... Continue reading...

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August 13, 2011 11:04 am
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5 Languages of Appreciation in the Workplace — Released Today!

www.appreciationatwork.comFriends, I am excited that the book project I have been working on with Dr. Gary Chapman for the past 4+ years is fully released to the public today. It is available at www.amazon.com , www.bn.com (Barnes & Noble), www.booksamillion.com, www.christianbook.com and you can also go to bookstores and it should be there (it should be a “front table” display at Barnes & Noble.) In addition to the hardback version, there are also e-book versions (for Kindle & Nook), an audiobook version, and the Spanish version is coming out soon. I am going to be unabashedly mercenary here and ask... Continue reading...

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August 1, 2011 1:10 am
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Two More Steps Forward

This past week we took two more steps forward in the 5 Languages of Appreciation in the Workplace project. First, we received an initial printing of the book (called Advanced Reader Copies) which is sent to book reviewers and potential endorsers.  It was exciting to see and hold an actual printed version.  So now we are sending these out to business and organizational leaders, as well as professional book reviewers. Secondly, we launched our new, upgraded website for the Motivating By Appreciation Inventory.  This has been in the works for a few months and we are glad to have it... Continue reading...

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April 11, 2011 9:02 am
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