Categories for Cultural differences

Is Appreciation Just an American Concept?

I have had the privilege of traveling internationally to numerous countries to introduce the concept of authentic appreciation in the workplace.  Fortunately, authentic appreciation and vibrant workplaces aren’t limited to certain cultures. They exist on every inhabited continent. And our book, The 5 Languages of Appreciation in the Workplace, has been translated into 17 languages. Lessons From a Multinational Training Experience A few years ago, I had the privilege of training the management and supervisors of an elite international organization in how to communicate authentic appreciation to their staff. Functioning within the tourism and hospitality industries, the staff (in one location) come... Continue reading...

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July 9, 2018 9:00 am
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The Vibrant Workplace: How to Build a Positive Workplace Culture

I am excited to let you know about the release of my new book, The Vibrant Workplace: Overcoming the Obstacles to Building a Culture of Appreciation, which came out in bookstores this week. The Vibrant Workplace is a summary of the lessons learned over the past 7+ years while helping organizations and leaders implement authentic appreciation in their workplaces.  Since creating a positive workplace culture is not the easiest thing to do, I identify the 10 most common challenges experienced, the underlying issues creating the obstacles faced, and give practical steps to overcome them. The issues addressed in the book, and... Continue reading...

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April 6, 2017 12:38 pm
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Can Appreciation Cross Cultures?

NOTE: This is an exclusive preview from my new book, The Vibrant Workplace: Overcoming the Obstacles to Building a Culture of Appreciation, which will be released on April 4 and can be pre-ordered now (go here for a special pre-release offer with access to a “behind the scenes” video interview).   I have had the privilege of traveling internationally to numerous countries to introduce the concept of authentic appreciation in the workplace.  Fortunately, authentic appreciation and vibrant workplaces aren’t limited to certain cultures. They exist on every inhabited continent. (Our book, The 5 Languages of Appreciation in the Workplace, has been translated into... Continue reading...

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March 29, 2017 8:00 am
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The Dilemma of Physical Touch & Appreciation in the Workplace

“Physical touch in the workplace-to show appreciation? Really?” is one of the most common responses we get from some participants when training groups in the 5 Languages of Appreciation. I was in the midst of posting this article when a friend forwarded me this video aired by NBC Nightly News about Chobani Yogurt, where the owner is sharing ownership of the company with his employees.  But the video also shows Mr. Chobani hugging his employees and the piece ends with the statement: “where the money means a lot but being appreciated means even more”. Using physical touch to communicate appreciation... Continue reading...

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April 28, 2016 12:00 am
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Appreciation in an International Multi-Cultural Organization

Recently, I had the privilege to provide training in communicating authentic appreciation to the management and supervisors of an elite international organization.  Functioning within the tourism and hospitality industries, the staff (in one location) come from over 40 countries and six continents. As I approached the training, I was interested to see and hear if the staff desired to be appreciated for their work.  Additionally, I wanted to find out whether communicating appreciation in the workplace was relevant across many cultures.  Finally, I was curious to learn various ways employees felt comfortable receiving appreciation and what the challenges might be... Continue reading...

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July 29, 2015 11:47 am
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What Does the “I Quit” Viral Video Tell Us? (Resend)

Friends, I am aware that the links to the two video clips did not work (they somehow got changed in the posting process).  I have corrected the links and you should be able to view the videos now.  Sorry for the inconvenience! *     *      *     *     *     * About a week ago, a frustrated young professional posted a video announcing and celebrating her quitting her job (ironically, at a company who creates videos to be watched on the Internet).  If you haven’t seen the video yet, please click here and take two minutes to watch it.  Why?  Well, first, it... Continue reading...

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October 10, 2013 8:30 am
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First Reflections from my Trip to Beijing

I have just returned from a week in Beijing, China, where I was invited to attend a conference sponsored by the publisher who is translating and publishing Dr. Chapman’s and my book, The 5 Languages of Appreciation in the Workplace, in Chinese. The conference attendees were various Western business and organizational leaders and we were addressed by a variety of Chinese experts and leaders on “The Next Ten Years” in China. They shared what is happening now and the trends to come in demographics (moving from 75%+ rural to approximately 50% urban currently), the family unit (the impact of 33... Continue reading...

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April 2, 2012 11:54 am
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Similarities and Differences Across the World

I just returned from a week in Istanbul, Turkey, speaking at a conference, meeting with families, and doing some sightseeing. And I was struck by the similarities of issues that exist half away around the world, within cultures that have incredible differences. First, I need to let you know that Istanbul is a beautiful, beautiful city with incredible history, architecture, and stunning visual images. It is the only city that spans two continents — Europe and Asia, separated by the Bosphorus river (a salt-water river that joins the Black sea to the north and the Aegean Sea to the south).... Continue reading...

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March 22, 2010 6:18 pm
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