Categories for Managers

Building a Strong Team Culture: Valuing & Appreciating Differences in the Workplace

To build a successful and sustainable business, you need a team of employees who bring their unique abilities, strengths and perspectives to the challenges you will face. But to draw and keep talented individuals who have a variety of skills and personality types, you have to learn a key skill: You have to learn how to lead people who are different than you. Many books on leadership provide valuable insights into key skills and abilities needed to effectively lead others. But one concept that is not stressed enough is: to lead a successful team, you have to understand those who are... Continue reading...

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June 10, 2019 9:16 am
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7 Signs You Work with a Toxic Achiever & How to Cope

Toxic achievers pose a serious dilemma for business owners, managers, and supervisors. On the one hand, they get the job done — quickly, and more successfully than their peers. So, their work production or sales numbers look great. But, on the other hand, they create major headaches due to the way they relate to others, their negative conflictual attitude, and their propensity to frequently want “exceptions” to company policies and procedures. 7 Signs of a Toxic Achiever How do you know if one of your team members is a toxic achiever, or just a pretty good producer who can be... Continue reading...

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June 3, 2019 9:00 am
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Improve Your Culture, Buy a Chicken!

I was having lunch with a friend who told me about an interaction that he had with one of his team members. Apparently, he caught wind that a young lady who reported directly to him was at her desk, crying inconsolably. After inviting her into his office, he began to inquire about what had upset her so. Being a newlywed, she was experiencing difficulty adjusting to married life and a number of challenges had come their way, compounding the stress. But, the proverbial straw that broke the camel’s back was that her favorite chicken had died suddenly from an unknown... Continue reading...

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May 20, 2019 8:51 am
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Are You Too Busy To Learn How To Overcome Busyness?

A change in perspective can make a difference Are you tired – mentally, emotionally (& physically)? Do you have more to do than you have time & energy? Are you overwhelmed in trying to manage all of your emails, texts, & voicemails? I’d bet you also are behind in reading all of the blogs, articles, and books that you feel you should. You probably feel overwhelmed and discouraged. Or just worn out. Welcome to the Busyness Club. I feel that way too. Your team members do. And so do your clients. A Personal Story… I grew up in a conservative... Continue reading...

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October 1, 2018 9:47 am
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Do millennials want to be shown appreciation differently?

The workforce is changing rapidly, with the number of millennial employees expected to surpass baby boomers (individuals in their late 50s and older) by 2019 and they will comprise nearly half of the total working population by 2020. Organizational leaders and HR professionals affirm knowing and understanding your employees is critical in order to have (and keep) an effective workforce, thus, distinguishing and addressing the differences between employees of different age groups is important. Adjusting to the characteristics and desires of younger employees has been the source of much research.  The Gallup Group found that the majority of millennials (55%)... Continue reading...

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September 16, 2018 6:36 pm
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Combating the ‘My-Boss-Is-a-Jerk’ Blues

It’s still possible to find fulfillment at work when your supervisor is a moron. Two common mantras in our culture today are: “I hate my job” and “My boss is a jerk.” While both statements may be true, hating your job because your boss is a jerk isn’t going to lead anywhere good. According to Gallup, more than half of the U.S. workforce (or about 70 million employees) either are just enduring their job or actively hate where they work. With that level of dissatisfaction, it’s no surprise that we hear so many negative comments – either in personal conversations,... Continue reading...

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August 30, 2018 6:02 pm
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Leadership Is More Than a Job Description – It’s a Mindset

When people get promoted into leadership, it’s usually because they have demonstrated outstanding technical abilities. Unfortunately, technical proficiency is not a reliable indicator for effective leadership. In fact, some alarming large-scale studies on employee engagement and trust in the workplace in the past few years suggest we might need to rethink who we put in leadership and what we actually look for when promoting people into those roles. Should Leadership be a Profession? Think about it, lawyers need to pass a bar exam, hair stylists need to get a cosmetology license. Heck, you even need a license to go fishing!... Continue reading...

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June 25, 2018 9:00 am
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An Unlikely Win-Win-Win

Positive feedback inspires better employee performance Ten years ago, as I walked around the nursing home that I ran, I did what many leaders do, regardless of the field that they are in. I pointed out everything that was wrong. Sure, I took time to say hello, chatted a bit with employees and said thanks for a few things I saw going right. But, I also pointed out everything that was going wrong. Everything! Then a certified nursing assistant (CNA) said something that has stuck with me for years, “Denise, all you do is see the negative.” My immediate reaction... Continue reading...

April 10, 2018 8:00 am
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Even the CEO Needs Appreciation

In honor of National Small Business Owner’s Day this Thursday, March 29th, we wanted to take a look at those whose job it is to lead their organizations – whether large or small, family owned or publicly traded. As an owner, CEO, or manager, it can be a challenge to show appreciation to others on your team when you don’t feel appreciated. Not feeling valued is not reserved only for “lower level” workers, which some people seem to assume. The fact remains that ultimately everyone wants to know that they are valued by those around them. One business owner and... Continue reading...

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March 26, 2018 9:00 am
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