A common question I am asked by those trying to help create a culture of appreciation in the workplace is: “How do we continue the efforts over time so that a real change occurs?” This is always an encouraging question to be asked because it points to the individual’s desire to really make a difference in their workplace rather than just “go through the motions” or do a “one and done” training event. Let me share five guiding principles that can help appreciation “stick” in your workplace: Utilize small actions over time. As a friend once mentioned to me, “Most... Continue reading...
It seems counterintuitive, but cynicism can be a positive influence in our workplaces. How? When people are cynical, they are giving us honest feedback about how they really feel. When was the last time that you heard a cynical remark from a colleague and you accused them of not being honest regarding how they really feel? (Aside from the sarcastic remark: “So, Janice, tells us how you really feel!”) Cynicism communicates from the heart, so you don’t have to question whether the person is being honest with their comment. Cynical remarks give us a reality check with what was said,... Continue reading...
Last week we asked the questions: Who determines authenticity? Is authenticity based in reality or perception? What causes people not to believe others are genuine? Today’s post will answer these and shed some light on how to improve a cynical workplace. Common Reactions Some work settings seem to just “ooze” cynicism, sarcasm, and a lack of trust. Probably the most intense cynical environments I’ve experienced recently are medical settings and hospitals. Why might this be? It appears that leadership in many of these institutions have tried to communicate recognition and praise, or have done training on “How to build a positive team”, and... Continue reading...
“Are you kidding me? They don’t care about us.” “They don’t give a rip about me. It’s all about my performance. If I meet my performance goals, they’re happy. If I don’t, I’m gone.” As I’ve worked with more facilities across the country, I’ve become aware that a large number of employees have a very cynical reaction to any discussion of positive communication from their supervisors, and sometimes, even their co-workers. The lack of genuineness in communicating appreciation may be the single biggest barrier to positive workplace relationships. One of the contributing factors to these underlying attitudes of cynicism... Continue reading...
