Tag Archive: emotional intelligence

The Relationship between Emotional Intelligence and Staff Turnover

You already know that emotional intelligence is important in leader/follower relations. What is the importance of emotional intelligence among team members? How does your level of emotional intelligence affect your colleague’s intent to quit? How does your colleagues’ competency in emotional intelligence impact your decision to stay where you are or look for a new team, possibly at a new company? Keep in mind that emotional intelligence is a skill that enables you to recognize, manage, and influence emotions in yourself and others. As you know, people are emotional creatures. People are also inherently communal. Mix ‘community’ with ‘emotions’ and... Continue reading...

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July 26, 2021 9:00 am
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The Intersection Between Emotional Intelligence and Employee Appreciation

Emotional Intelligence is a big deal, and a lot of people across all fields have recognized its importance. Daniel Goleman labeled it the sine quo non of leadership. Travis Bradberry found high levels of emotional intelligence in 90% of top performers across a variety of industries. Actor David Caruso called emotional intelligence the “intersection” of head and heart. Jack Welch said that emotional intelligence was more important than book smarts in the making of a leader. Emotional intelligence describes a person’s ability to recognize, manage, and influence emotions in themselves and other people. It is the skill you use to... Continue reading...

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March 16, 2020 9:00 am
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7 Reasons Why Emotional Intelligence Will Continue to Be Highly Desired

According to the World Economic Forum Future of Jobs Report, emotional intelligence will be one of the top 10 job skills in 2020 The awareness that emotional intelligence has become an important job skill, even surpassing technical ability, has been growing over the last number of years. A Career Builder Survey of more than 2,600 hiring managers and human resource professionals found the following: 71 percent stated they valued emotional intelligence in an employee over IQ 75 percent said they were more likely to promote a high EI worker 59 percent claimed they would not hire someone with a high... Continue reading...

July 20, 2017 9:45 pm
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6 Steps to Improving Your Current Employees’ Soft Skills

Let’s face it: Soft skills like critical thinking, emotional intelligence, and adaptability are necessary for all employees to have. However, the majority of attention in the management world has been focused more on hiring employees with those skills than developing them in current employees. The term “soft skills” refers to skills like collaboration, problem solving, conflict resolution, and communication, which have more to do with how you act than what you know. Much of the time, these soft skills have to be seen “in action” and can be difficult to objectively measure (unlike technical qualifications, which can be tested). However,... Continue reading...

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June 8, 2016 7:00 am
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How Successful Individuals & Healthy Organizations Are Similar

I was privileged to hear Patrick Lencioni speak at the Willow Creek Association Leadership Summit, and I enjoyed reading his excellent book, The Advantage. Patrick believes that, while most companies and organizations have the technical and knowledge aspects of business down, “the advantage” the more successful organizations and businesses have is being a “healthy organization”.  He defines healthy organizations as being characterized by: •    Minimal politics •    Minimal confusion •    High levels of productivity •    High staff morale, and •    Low staff turnover (among good employees). Patrick’s research and professional experience indicates that when a company has their intellectual side... Continue reading...

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February 25, 2015 6:00 am
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