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“We collectively decided to invite Dr. White to present to our entire organization. He did a fantastic job of combining his passion with both intellect and humor. He connected well with my team and since his speech, we’ve changed our focus to landing authentic appreciation in a real way across the organization”

Andy Erlandson, General Manager - Microsoft

“Dr. Paul White’s keynote presentation on the 5 Languages of Appreciation in the Workplace, for our SHRM-Atlanta annual HR conference, was right on target. His presentation was engaging, current and relevant.  He combined solid research with actual work-life experiences to show how authentic appreciation positively affects the success and bottom line of an organization.  This was extremely relevant to our SHRM members – helping us to enhance our leadership skills in our member organizations.”

Jack W. Bruce, 2016 President SHRM-Atlanta

“Being able to deliver the Appreciation at Work training has given our recognition team credibility, being able to deliver value to our organization. We have moved from the “reward and party people” to subject matter experts who offer practical skills that impact our leaders. In fact, those leaders who embrace authentic appreciation and become champions in implementing it become higher potential leaders.”

Andy Bailey, Employee Recognition, Events, & Corporate Citizenship Manager - DIRECTV

“We previously had an incredibly high turnover rate…But since we started the 5 Languages of Appreciation training with Dr. White, we haven’t lost any team members. The team is happier and more positive, and we actually have hired back employees. The 5 Languages of Appreciation model has had a positive impact within our organization, from the top management down to the line workers.”

Josh Pearce, Human Resource Director

“Creating a Positive Workplace through Authentic Appreciation, should be mandatory for supervisors at all levels. By using humor, videos and his interaction with the audience, Dr. White actively engages the participants in a way that is humorous and keeps you laughing. The principles provided are easy to understand, apply, and remember. More importantly, the information is relevant to daily life in the workplace and resonates with your own personal experiences. I would absolutely recommend Dr. White to others, especially to government agencies with limited funds who are trying to get impactful training with long lasting effects.”

Michael T, Management Analyst - HUD Learning, Enrichment, and Resource Network

Nickell Rental is a family-owned equipment rental business that serves communities around the Greater Atlanta area. They hold the honor of being ranked, multiple times, by Inc. Magazine’s prestigious list of the most successful private companies in the nation. “A key component of our growth is having motivated and highly engaged teams,” says Josh Nickell, owner of Nickell Rental. “Offering encouragement and genuine appreciation is a driving force for team engagement and effectiveness. The MBA Inventory allows us a simple way of understanding how we can best encourage the individuals on our team in an impactful and meaningful way.”

Josh Nickell, Owner - Nickell Rental 

“Dr. White was the keynote presenter for our annual Business Leadership luncheon.  We sold out the event, and had the largest crowd in 14 years, with over 550 business and community leaders attending. Dr. White was one of the best speakers we’ve had – with an upbeat, interactive style.  He was professional, yet genuine and he used a variety of delivery methods to keep the presentation interesting.  People valued the practical steps he offered…”

Martha McCoy - Simpson University

“Dr. White is an inspiring and humorous speaker whose message includes very actionable items to use in daily work life.  His talk was well-balanced and supported by research, and people could relate personally to his stories and examples.  We had a strong response (regarding the number who attended the event) and incredible comments from our guests who were comprised of business owners, and community and nonprofit leaders.  Overall, the luncheon was positive, encouraging, and able to be applied in virtually every type of work setting”

Scott Brunscheen, Executive Director - Faith at Work

“Dr. Paul White’s keynote, Improving Staff Morale with Authentic Appreciation, was a great way to kick-off our annual conference as our SHRM members and attendees wanted an important message that they could learn and apply to their company. We doubled our anticipated attendance and our members were able to take back practical resources to help integrate appreciation into their workplace. Dr. White was funny, brought positive energy to the session and engaged well with the audience. Dr. White and his team were at the “top of their game” — they were great and a pleasure to work with. If you’re looking for an engaging speaker and relevant topic for your event, I would certainly recommend Dr. White!”

Stacie Engelmann, SHRM-KC President 2015

“My professional partnership with Dr. Paul White and Tim Hepner has been a great, inspirational experience. Appreciation At Work is too good not to be shared throughout the globe. They’ve been extremely generous in sharing the content of the program, as well as their time and expertise. They made it possible for me to translate the book (into Norwegian), and to start providing training in the health care facilities important to the welfare state. They’ve also helped me create a clear vision of how I can make the appreciation concepts work to create a safe and happy work environment for adults at work. Thanks to their Premier Partner program, I can see the possibility of making an important difference in the world, combined with creating a sustainable business. I am grateful for their genuineness, our shared values, combined with creating a network of truly amazing people!”  www.jobbmotivert.no 


Anita Fevang, Premiere Partner for Norway - Job Motivated  

“Dr. White was warm and inviting in how he related to us. It was obvious that he made himself knowledgeable about our group and the purpose of the event. He did not come across as if he was “performing,” like many other speakers do. He was very personal and his presentation flowed so smoothly. His interaction style was both fun and honest. We had tons of communication with Dr. White and his office pre event, which helped lead to the success of the event. The research at the beginning of the presentation was very eye opening and helpful, and the content he presented was very easy to understand. I think the Appreciation at Work resources will complement our recognition program really well.”

Lisa Holley, Corporate Human Resources, Learning and Development Consultant - Insperity

“5 Languages of Appreciation in the workplace truly provides tools, examples, and techniques that help fill a much needed gap.  Our department has made appreciation a part of our culture and has seen a positive impact, which has given me the opportunity to facilitate trainings with other departments on campus.  It is an honor to train students and staff members on the teachings of Dr. Paul White specifically highlighting authentic appreciation.  I highly recommend creating an environment of appreciation via the 5 Languages of Appreciation in the Workplace.”


Matt Davenport, Assistant Director of Reslife - Purdue University

“Our partnership with Dr. Paul White has been fantastic! They have our best interest in mind. Very flexible with the approach, making sure we customize something that works really well for our environment…”

Joel Lamoreaux

Joel Lamoreaux, Corporate trainer - Deluxe Corp

“In team dynamics, knowing each other’s “language of appreciation” can make the difference between the team that gels and becomes synergistic, and those that never quite make it.”

Lester J. Hirst, Ph.D. Curriculum & Professional Development Manager - Compassion International

“Dr. Paul White’s keynote presentation on the 5 Languages of Appreciation in the Workplace, for our SHRM-Atlanta annual HR conference, was right on target.  Our membership is made up of HR and business professionals at various stages of their careers and from a variety of industries and from organizations ranging in size from Fortune 100s to start-ups. Yet Dr. White was able to draw on his vast experience and deliver a presentation that was relevant across our diverse membership.  His presentation was engaging, current and relevant.  He combined solid research with actual work-life experiences to show how authentic appreciation positively affects the success and bottom line of an organization.  The 5 Languages of Appreciation in the Workplace was extremely relevant to our SHRM members – helping us to enhance our leadership skills in our member organizations.”

Jack W. Bruce, 2016 President SHRM-Atlanta & VP Strategic Operations - The Benefit Company

“Having Dr. White as our keynote speaker was the perfect way to kick off the rest of the conference; He was so engaging, and very relatable! He was very interactive and reached out to our specialized group and talked about what was important to us”


Caleb Cornelius, President - Florida Association of Bursars and Student Accounting Administrators

“This was the best presentation on employee appreciation I have heard in 35 years. Very, very practical.”

Tom Sanders, Chief Medical Director - Department of Veterans Affairs

“Trusting relationships are the glue that holds commerce together. They are more important than skills or knowledge. This book shows how to build trust on a personal level in the workplace and its principles apply for a wide variety of organizations.


Tom Nicholson, Executive Director - HR People & Strategy

“Dr. White came and provided the Appreciation at Work training to over 60 of our leaders and managers.  He was very enthusiastic and connected well with the attendees, proactively introducing himself to them prior to the training.  His style was professional but genuine and people responded, with a high level of engagement. The information provided was practical and helpful.  I have always thought that people leave their jobs because of a lack of appreciation, so hearing Dr. White talk about this problem was quite validating. Many attendees wanted more information on pursuing this training with their team members. My manager and I are now certified trainers, and we plan to provide training to them in the coming months.”

Ruth Watson, Organizational Development - Focus on the Family

“Dr. Paul White has an interesting combination of characteristics. On the one hand, he is humorous, engaging and an energetic presenter – like an entertainer.  But, on the other hand, he has a relaxed, conversational style which makes him approachable and easy to relate to. The information he shares is practical and relevant to virtually anyone, regardless of their position in an organization. I would highly recommend Dr. White to others – he will be enjoyed by and beneficial to a wide range of industries and organizations”

Barbara Weathers, VP Programs and Events - Association for Talent Development (ATD-KC)

“Dr. Whites keynote topic is applicable to any industry. Appreciation is a common denominator and his presentation easily sets up follow through for the organization. Unlike some presentations, it is easy to integrate and apply afterwards. The presentation is applicable to key associates as well as presidents and CEOs”


Jon Rolph, Conference Director - Wichita YPO

“I had the privilege of attending Dr. Paul White’s keynote presentation at the Association of Talent Development, Kansas City Chapter (ATD-KC) Fall Conference. His presentation was enlightening and highly informative on how we need to focus on how we are appreciating others at work and ways to make this a part of our daily routine. He has a presentation you will definitely want to see”

Jill Joiner, Organizational Development Facilitator - Shook, Hardy & Bacon L.L.P

“Dr. White’s approach is relevant and timely for today’s workplace—I appreciated that he had tools and techniques that I could easily take back and begin to use”

Jamie Lanphear, Chapter President - ATD Pikes Peak

“Our work with the The 5 Languages of Appreciation in the Workplace (and the results from the Motivating By Appreciation Inventory) has been wonderful.  We are really pleased with the outcomes we are seeing.  There has been a camaraderie develop among our team members. We started with our Directors…”

Julie Spires, Director of Leadership Training, Chick-Fil-A

“Dr. White proactively pursues ways to connect with the audience – before, during and after the presentation.  He doesn’t just speak to you but does a great job of getting attendees involved in the process.  His message of discovering ways to communicate appreciation effectively to peers and staff was enlightening and the concepts will help both law firms and a variety of organizations.”

Bruce Burnett, President & CLU - Wichita Estate Planning Council

“This simple process and tool has put me light years ahead. It will greatly help your relationships and productivity as a leader.”

Kent Humphreys, Chairman - American Health Partners

“The combination of using DISC Profile along with Appreciation Languages is the holy grail of effective HR leadership”

Eric Dingler, Founder of Family Life Univeristy

Dr. White’s presentation on The 5 Languages of Appreciation was very engaging.  He was direct and knowledgeable and had a way about him that made us want to listen to what he had to say.  It was like listening to a friend!  I would definitely recommend this training to others.  We left feeling very positive, realizing we are a valuable employee to our company.  Our regional team is reporting a positive difference following the training with employees feeling more respected by their supervisors.  My recommendation for anyone going through the Appreciation at Work training process it to ‘Sit back and listen.  Soak it up, and it will hit home’.

Paula Appel, MDS Coordinator - Global Healthcare

“Dr. White’s material is relevant, particularly to our ever-changing, multi-generational workforce. His appreciation concepts are beneficial to everyone in the workforce, regardless of a person’s level in the company. His information has helped me feel more aware of issues relating to appreciation in my workplace and in society.”

John Rolfe, Houston Convention Bureau

“In taking our leadership group through the Appreciation at Work training, Dr. White was able to use humor to deliver important business concepts in a way that made us “stop and think”.  The session was enjoyable and engaging – so much so that the time went by very quickly.  I would recommend having team members take the Motivating By Appreciation Inventory prior to the training (as we did), as doing so helped us relate the content in real-time.  Dr. White had a unique way of taking topics some view as “touchy feely” and making them very practical for business workplaces.  I would absolutely recommend this training to others – it was great!”

Jennifer Johnson, CIO/COO - Equity Bank

“Every management course highlights the value of appreciation, but appreciating me in a way that I can’t hear feels very much like not being appreciated.  Just as They 5 Love Languages enables couples to feel loved in a way that they understand, so do The 5 Languages of Appreciation ensure that the staff know they are appreciated.  This book is an important contribution to making the workplace a more pleasant environment where people feel appreciated-a prerequisite for being more productive.”


Ian Mann, Director - Gateway Business Consultants

“During my first full year as CEO of a Chicago area-based association, one of my top priorities was the enhancement of our organization’s internal culture. The 5 Languages of Appreciation book and accompanying tools were an integral part of this effort…”

Stephen P. Stahr, CEO - Million Dollar Round Table

“In a business environment where employees are often over-worked and underappreciated, it is important to personally communicate encouragement to our colleagues, superiors, customers and vendors. Dr. White’s 5 Languages of Appreciation in the Workplace presentation addresses this timely issue, with insight and relevance. His style is engaging and effective, teaching us how to impact our workplace and community with genuine encouragement.”

John Duncan, PhD, CPA, Dean of School of Business - Charleston Southern University

“I had no idea! There are five different languages of appreciation, and we don’t all speak the same language? As I read the book and thought about it, it made total sense to me. Motivational management skills are critical to my team’s long-term success. After reading The 5 Languages of Appreciation in the Workplace I am now better equipped to inspire top performance in my staff by applying a very thoughtful, simple, and personalized methodology to showing my true appreciation for quality work.”

Jane Corwin, Senior Associate Director - Princeton University

“As the Chairman of ASB and the one responsible for bringing keynote speakers to the annual event, I knew that Dr. Paul White and his message based on the 5 Love Languages would fit our membership perfectly, and it did. Dr. White brought a practical approach to employee relations…”

Jeff Dearduff, Chairman - American Society of Baking

“The 5 Languages of Appreciation in the Workplace training gives people more ideas and ways to encourage others. I think in any group where you work together, you will be able to apply the concepts – with other doc’s, nurses and staff.”

Erin Thurston, M.D. - University of South Carolina Medical Center

“What works well is the fact that the MBA Inventory identifies not only an individual’s language of appreciation but they can also choose the specific actions important to them, and from whom they desire those actions.”

Jay Anders, Director of Leadership Development - MillerCoors, Inc.

“We have learned very practical ways to communicate, appreciate, and model behaviors that match up with the way that we are each wired. We are excited to have this knowledge in our leadership tool belt, and look forward to applying these truths within our Team.”

Art TerKeurst, Leadership Team - Chick-Fil-A Arboretum

“Great presentation on The 5 Languages of Appreciation. I know that we stand with other agencies and ministries who can really benefit from your teaching and leadership in this critical area for our overall health as a college community”

Dr. Keith J. Hamilton, President - Alaska Christian College

“The information was so well received! I have already seen changes in people’s behavior and have seen the languages exhibited. Thanks for this important work about improving relationships in the workplace”

Linn, Director of Government Entity

“A fabulous team-building experience. I’m telling my peers they should connect their teams with the Appreciation at Work training.”

Bobby Ukrop, President & CEO - Ukrop’s Homestyle Foods

“In a business environment where employees are often over-worked and underappreciated, it is important to personally communicate encouragement to our colleagues, superiors, customers and vendors. Dr. White’s 5 Languages of Appreciation in the Workplace presentation addresses this timely issue, with insight and relevance. His style is engaging and effective, teaching us how to impact our workplace and community with genuine encouragement.”


John Duncan, PhD, CPA, Dean of School of Business - Charleston Southern University

“The 5 Languages of Appreciation dovetails beautifully with other leadership training we’ve received and provides practical action steps in how to encourage one another.”

Susan Bukiewicz, Regional Director of Women’s Ministries - Salvation Army

“The 5 Languages of Appreciation in the Workplace is timely and so very practical. Appreciation is the “pay” everyone is looking for today but few know how to either give or ask for a “raise” in that area. This book addresses not just the need for the life-giving appreciation we all need, but takes us through the process of discovering what that looks like for ourselves and for those with whom we work. Everyone who reads this book will without doubt be better equipped to create an atmosphere of appreciation in their sphere of influence wherever that is.”

Lynn Smith, Director of Leadership Development - Next LEVEL Leadership Canada

“In these challenging economic times, when it has been difficult to find the resources to reward our staff monetarily, we have diligently sought ways to genuinely express our appreciation for our staff’s hard work and service. Until reading The 5 Languages of Appreciation in the Workplace, and working with Dr. White to lead our staff in a workshop on this topic, I do not believe we had given any consideration to the fact that certain team members, when shown specific acts of gratitude, respond differently than other team members. We are still learning and putting new approaches into action, but over the last few months, I have seen a marked and heightened effort to personalize appreciation not only by supervisors with their staff members but also on a peer-to-peer basis.”

Elizabeth H. King, PhD President & CEO - Wichita State University Foundation

“Wow! Five Languages of Appreciation In The Workplace is succinct and simple even as it is deep in significance and truly helpful. My marriage greatly benefited from The Five Love Languages and now my work is greatly benefitting from Five Languages of Appreciation in the Workplace – both with teams I lead and the teams I serve on. As it has helped me, this resource is sure to be a help to many workplace teams all over the world!”

Mike Jordahl, National Director - The Navigators

“Great book…I am surprised by the simplicity and effectiveness of the concept. I particularly like the way the authors make a distinction between ‘recognition’ and ‘appreciation.’ Rating: 4.5 stars of 5”

Conrade Yap, Independent Reviewer - Net Galley

“By taking the MBA Inventory and using nothing more than the Appreciation at Work Implementation Kit, you’ll have the skills to improve this statistic by changing the atmosphere of any type of workplace, even in a tight global economy. Use it to enhance your organization’s greatest asset: its people.”

Donna Watson, PhD

“I recently completed my first training with the Appreciation at Work materials. The training went really well and was well received by the management team. A key “turning point” was when the CEO heard (and accepted) input from the team that not everyone is encouraged in the same way that he is. Specifically, people like to go out to lunch with him but they don’t always want to talk about work. This was an “ah-ha” moment for him and the topic generated a lot of energy in the training. Since our time together, he has become an ‘evangelist’ for the 5 Languages, telling his friends and business associates all about them!”

Jeff Ukrop, Certified Appreciation at Work Facilitator

“One of the core strengths for the Appreciation at Work process is that it is easily implemented.  The resources are adaptable to different settings and roles, being able to be used by front-line employees, supervisors, and managers immediately.  I’ve had managers and supervisors complete the training and that day tell me they were going to change an email they were drafting to send to their team.   Another said they were going to conduct their team meeting differently the next day. The Appreciation at Work resources have helped us transition how we do recognition and appreciation.  We have moved from talking about “rewards and recognition” to “recognition and rewards,” and then to “appreciation and recognition.” Additionally, our being able to deliver the Appreciation at Work training has given our recognition team credibility, being able to deliver value to our organization.  We have moved from the “reward and party people” to subject matter experts who offer practical skills that impact our leaders.  In fact, those leaders who embrace authentic appreciation and become champions in implementing it become higher potential leaders.”

Andy Bailey, Employee Recognition, Events, & Corporate Citizenship Manager - DIRECTV LLC

“The information from 5 Languages of Appreciation in the Workplace is simple, practical, and if applied, will quickly make a positive impact on your organization. In my experience, few things motivate and inspire more than consistent appreciation and this book gives you the tools you need to quickly add it to your workplace.”

Adam Gragg, Licensed Clinical Marriage & Family Therapist - EMPAC, Inc.

“This is a Great Tool! It is well thought thru, well researched, and a thoughtfully applied resource to empower your people, increase unity and productivity, and reduce turnover. I highly recommend it.”

Chip Ingram, President and Teaching Pastor - Living on the Edge

“By applying the amazing insights of the 5 Languages of Appreciation in the Workplace, you will discover simple day to day actions that you may be overlooking, that can catapult you and your team to the next level”

Bill Liao, Author of Stone Soup – The secret recipe for making something from nothing

“The Motivating by Appreciation project conducted with our residents and faculty went well. I believe the concepts are clearly needed and will continue to help our organization build positive, supportive communication among the staff.”

David A. Forstein, D.O. Obstetrics and Gynecology Residency Program Director, Greenville, SC

“Learning the primary appreciation ‘languages’ has transformed our clinic from one focused on ‘corporate’ appreciation to ‘individual’ appreciation. This book has already helped us develop a sensitivity to and ability to show effective, personal appreciation for our coworkers.”

David Sanford, CEO - GraceMed Health Clinic, Inc.

“This is a well-researched, useful book for business leaders that offers a much needed message that won’t wear out with repetition: ‘If people enjoy their work and feel appreciated…they are far more likely to have organizational loyalty and work hard”

Publishers Weekly

“Dr. White’s message is a timely reminder of the need for corporate and community organizations to champion workplace environments that foster genuine appreciation. His message is very simple, employees being appreciated will likely reach their potential, be more committed…”

Jonathan Mwaba, Graduate Student - John Brown University

In this absolute must-read book, Gary Chapman and Paul White provide creative, practical ways to show appreciation to every single person at work, automatically boosting their confidence and productivity. This book holds the key to changing all working environments into safe and effective spaces where people can feel valued.

Stephan Joubert, Professor - University of Pretoria and University of Nijmegen in The Netherlands

“The feedback was incredible…People felt appreciated, and motivated. It was wonderful!!!!!”

April McBride - Canadian Red Cross

“Perhaps the most down-to-earth required reading in our course, made the greatest impact on students’ thinking and behavior. It was a valuable addition to our course on Supervision of Program and Personnel!”

Dr. Marge Scanlin, Adjunct Faculty - Touro University-Nevada

“You were absolutely fantastic!!  We are collectively very appreciative of the time you shared with us and the humor you brought to our sometimes entirely too self-involved small community. I think your presentation single-handedly boosted morale and lubricated worthwhile connections among those sitting across several unspoken divides — either in the hierarchy or in their different departments and sitting snugly within our individual professional disciplines. I have never heard this group share this much laughter.  Somehow you managed to find a collective funny bone without offending even those with a somewhat desiccated sense of humor.  And we know about the healing powers of laughter. Thank you so much!”


Patricia Shane, Ph.D, M.P.H. Associate Professor - College of Pharmacy Touro University, California

“I found out I was ‘missing the mark’ with my team – trying to show appreciation in ways that weren’t meaningful to them. I now can stop wasting my time and energy in doing things that aren’t effective and use the languages that are impactful for my team members. Thanks!”

Kevin Neuenswender, Principal - Slate Creek Elementary

“We incorporated the completed MBA Inventory results into a recent staff retreat. It has been exciting to me to see how quickly our staff grasped this concept and put into practice”

Faye S. Hill, President & CEO - Lowcountry Pregnancy Center

“I bought the book for my administration and leadership team and we were “blown away” – we want to transform our school and learn how to speak to each other in a language of appreciation!! I have 61 staff members and my goal is to learn their language and learn how to genuinely speak to each one of them!!!”

Debbie McNeely, Kid Care Director - Cottonwood Creek Baptist Church

“We recently implemented the 5 Languages of Appreciation personal consulting program led by Dr. Paul White. The staff members had fun learning about their own languages of appreciation and those of their workmates, while taking practical steps to show appreciation to one another. This has resulted in an even greater morale among this employee group. Word of this program has already spread to other departments of our campus and I am planning to conduct more training on the 5 Languages of Appreciation later this year. The assessment was practical and easy to complete, and eye-opening. And one of the great things is you can do this on a tight budget. I would highly recommend both the book and the training program, and I plan to use both in my employee training in the months ahead.”

Lud Anderson, Training and Development Department Manager - Moody Bible Institute

“I want you know how thankful I am that you worked speaking to our staff into your busy schedule.  Our staff, for the most part, has been feeling underappreciated and overworked.  After reading The 5 Love Languages and understanding the ways of feeling Loved – I decided to look into the The 5 Languages of Appreciation in the Workplace. I decided to order another 65 so all staff members would have it when they came back to school. We started talking about it, the staff have all taken the survey, and we are working to help each other feel most appreciated in their “language of appreciation. You are a very upbeat, energizing, and entertaining speaker. After being our Guest Speaker and reading your book I’m hoping it will help us make each other feel truly appreciated. Have a great day.”


Linda Brown, Principal - Griffith Elementary

“As a CEO of a pregnancy medical center, I was eager to offer the MBA Inventory to our staff. We incorporated the completed MBA Inventory results into a recent staff retreat. This process resulted in some very interesting dialogue between staff members. They began to understand ways they could work together more closely as a team and show appreciation to each other. They loved the idea of having the desk cards with their appreciation language visible to coworkers. It has been exciting to me to see how quickly our staff grasped this concept and put into practice. We are now contemplating offering the MBA Inventory to our volunteers. In the PMC world, employee and volunteer turnover is frequent. If we can find ways to show true appreciation to our staff and volunteers, we’re going for it!”


Faye S. Hill, CEO - Lowcountry Pregnancy Center

“I am glad that Dr. Gary Chapman and Dr. Paul White have written this timely book.  I don’t know a more dignified and effective workforce than one operating from a position of worth, integrity, and confidence, as well as one that excels in language of appreciation.  This book will help you transform the workplace with godly values and a simple ‘People Come first!’ approach.” Tan Sri Francis Yeoh, Primus Inter Pares (First Among Equals) and Honoree of the 2010 Oslo Business for Peace Award.

Tan Sri Francis Yeoh, CBE, Managing Director, YTL Group of Companies

“In far too many workplaces results matter more that the people who work there.  Gary Chapman and Paul White beg to differ.  In this absolute must-read book they shift the pendulum to the art of appreciation.  In creative, yet very practical ways they show how to appreciate every single person at work, which will automatically boost the employee’s confidence and productivity.  This book holds the key to transforming all working environments into safe and effective spaces where people can feel valued once again.”


Stephan Noubert, International Leadership Consultant - Author of more than forty books