What is the Motivating by Appreciation Inventory (MBAI)?

The Motivating by Appreciation Inventory (MBAI) helps you take the guesswork out of showing appreciation. This simple online assessment identifies each person's primary appreciation language and outlines their most valuable actions. With clear, personalized results, you can stop using one-size-fits-all approaches and start hitting the mark with meaningful appreciation that truly resonates.

What are the 5 Languages of Appreciation in the Workplace?

The 5 Languages of Appreciation in the Workplace is a trusted resource that helps leaders communicate appreciation in ways that truly resonate. The framework identifies each team member's primary appreciation language and offers simple, practical ways to express it in everyday work, helping to improve morale, strengthen trust, and reduce turnover.

Online Course on Understanding & Dealing With Dysfunctional Colleagues

Every team has someone who makes things more complicated than they need to be. It’s the colleague who constantly misreads emails, interrupts meetings, gossips, or just refuses to follow through. It’s exhausting and pulls focus away from the real work that needs to be done.

These workplace relationship challenges are more than personality conflicts. They’re daily roadblocks that slow progress and create tension. You want your team to collaborate, not tiptoe around one person’s unpredictable behavior.

At Appreciation at Work™, we understand how disruptive these patterns can be—and how much they erode trust, productivity, and morale over time. This course helps you address the real issue: what to do when you’re faced with a dysfunctional colleague and how to move forward constructively.

Practical Help for Dealing With Difficult Coworkers

Our online course, Understanding & Dealing With Dysfunctional Colleagues, helps teams navigate real workplace relationship challenges with clarity and skill.

You’ll gain tools to:

Understand what drives dysfunction—beyond surface behavior

Recognize the difference between one-time tension and a pattern

Learn clear, research-informed employee conflict resolution strategies

Develop stronger business communication skills that defuse rather than escalate

Get practical steps for how to handle toxic coworkers effectively—without retaliating or withdrawing

Built for Trust, Grounded in Reality

We’ve worked with teams in government, health care, nonprofits, schools, and corporations. We understand the layers of complexity that come with team dynamics. They offer steady, research-backed strategies that help your people respond with clarity, not confusion. This course will help you to:

Absolutely—here’s a version rewritten in Dr. White’s tone: clear, empathetic, and grounded in real-world application:

Understand what dysfunction looks like in daily work life—and see it through real examples

Distinguish between healthy team dynamics and patterns that cause harm

Explore how working with dysfunctional colleagues can affect your thinking and emotions

Reflect honestly on any unhealthy habits you may be bringing into the mix

Learn practical strategies to address dysfunction while protecting your clarity and well-being

Every Team Deserves to Function Without Dysfunction

Tolerating difficult behavior doesn’t fix it. Addressing it—thoughtfully and clearly—does. With this course, your team gains the tools to move forward instead of circling the same issues over and over.

When you partner with Appreciation at Work™, you get more than content. You get support rooted in empathy, respect, and the belief that workplace relationships can improve with the right tools.