{"id":12951,"date":"2016-04-27T07:03:38","date_gmt":"2016-04-27T12:03:38","guid":{"rendered":"http:\/\/www.appreciationatwork.com\/?p=12951"},"modified":"2016-04-25T10:04:20","modified_gmt":"2016-04-25T15:04:20","slug":"work-ethic-concerns-generational-diversity-workplace-millennials-gen-xers-boomers","status":"publish","type":"post","link":"https:\/\/www.appreciationatwork.com\/blog\/work-ethic-concerns-generational-diversity-workplace-millennials-gen-xers-boomers\/","title":{"rendered":"2 Concerns: Generational Work Ethic in the Workplace"},"content":{"rendered":"<div id=\"crumbs\">As we explore the challenges that arise in businesses from perceived generational differences, two issues often arise.<\/div>\n<article id=\"the-post\" class=\"post-listing post-8611 post type-post status-publish format-standard has-post-thumbnail hentry category-advice category-ideas category-other\">\n<div class=\"post-inner\">\n<div class=\"entry\">\n<p><em><strong>Concern #1: Not all differences cited as \u201cgenerational\u201d are actually based in the generation of the employees.<\/strong><\/em><\/p>\n<p>In actuality, many of the issues are common challenges in workplace relationships (lack of trust, feeling treated disrespectfully, poor communication) but they have some generational veneer that makes them look differently.\u00a0 For example, what is perceived as \u201cdisrespectful\u201d often differs across generations. \u00a0Millennials often feel disrespected when they are not asked for their input, while older employees may not feel treated respectfully if their opinion (with all of the years of experience behind it) is given the same weight (or less) than the advice given by the \u201cnew kid on the block\u201d.<\/p>\n<p>Additionally, some \u201cgenerational\u201d characteristics are actually\u00a0<em>life-stage<\/em>\u00a0characteristics rather than directly resulting from one\u2019s generation.\u00a0 For example, a 25-year-old single male living in an apartment with other single guys will typically have different values and behaviors than a 25-year-old male who is married and has a young child.\u00a0 Their life focus and resulting choices are due more to their stage of life than the fact that they are a Millennial.<em>\u00a0<\/em><\/p>\n<p><a href=\"http:\/\/appreciationatwork-media.s3.amazonaws.com\/uploads\/2015\/07\/generation-divide-shutter-ubj-280.jpg\" rel=\"attachment wp-att-6321\"><img decoding=\"async\" loading=\"lazy\" class=\" wp-image-6321 alignright\" src=\"http:\/\/appreciationatwork-media.s3.amazonaws.com\/uploads\/2015\/07\/generation-divide-shutter-ubj-280.jpg\" alt=\"generation-divide-shutter-ubj-280\" width=\"309\" height=\"186\" \/><\/a><\/p>\n<p><strong><em>Concern #2 \u00a0The perception that younger employees do not have a \u201cgood work ethic\u201d.\u00a0<\/em>\u00a0<\/strong>\u00a0\u00a0This leads to an exploration of what a \u201cgood work ethic\u201d really is (the term is used frequently without actually defining it.)\u00a0 Here is a list of some of the characteristics we\u00a0 have identified:<\/p>\n<ul>\n<li>Showing up (regularly).<\/li>\n<li>Showing up on time.<\/li>\n<li>Listening to and following instructions.<\/li>\n<li>Willingness to learn.<\/li>\n<li>Performing quality work (vs. \u201cgoing through the motions\u201d).<\/li>\n<li>Completing work in a timely fashion.<\/li>\n<li>Is a \u201chard worker\u201d.<\/li>\n<\/ul>\n<p>Note: Being a \u201chard worker\u201d is a term used frequently by Boomers, and needs to be defined itself.\u00a0 We found that hard worker is seen as one who:<\/p>\n<ol>\n<li>stays on task; doesn\u2019t need close supervision to do so.<\/li>\n<li>puts forth consistent, good effort; not taking excessive breaks.<\/li>\n<li>continues to work hard even when they are tired or not supervised.<\/li>\n<\/ol>\n<p>So, the question becomes:<em>\u00a0Do the characteristics of a good work ethic differ across generations?\u00a0\u00a0<\/em>That is, is a good work ethic defined differently by one\u2019s context?<\/p>\n<p>From the research we\u2019ve done, the answers are \u201cNo\u201d and \u201cMaybe\u201d.<\/p>\n<p>I believe that the ultimate reality test of a \u201cgood work ethic\u201d is defined by one\u2019s customers and clients. What do they need and desire?\u00a0 Someone to be available when they need help.\u00a0 Someone who will do the job correctly (and in the way promised), etc.<\/p>\n<p>Employers then reflect to their employees what the clients want by setting up rules and policies to meet those needs.\u00a0 So, generally,\u00a0<em>it appears that a \u201cgood work ethic\u201d consists of many of the same behaviors regardless of what generation an employee comes from.<\/em><\/p>\n<p>A caveat exists, however.\u00a0 Being available to answer a client\u2019s questions can look differently according to the expectations of the client \u2013 which are often framed by\u00a0<em>the client\u2019s <\/em>generation.\u00a0 For a millennial client, getting answers via a text message, an email, or social media may actually be the preferred means of communication (and it is okay that the communication occurs between 9 p.m. and 1 a.m.)\u00a0 In contrast, an older Gen X\u2019er may want to schedule a call or videoconference.\u00a0 Is one \u201cbetter\u201d than the other?\u00a0 Yes \u2013 the one the client wants.<\/p>\n<p>Two questions remain (to be addressed another time):<\/p>\n<ol>\n<li><em>Do younger employees (as a group) actually have a less well-developed work ethic than other team members?<\/em><\/li>\n<li><em>How does a \u201cgood work ethic\u201d develop?<\/em><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/appreciationatwork-media.s3.amazonaws.com\/uploads\/2016\/04\/Blog_NoticeBorder3.jpg\" rel=\"attachment wp-att-12511\"><img decoding=\"async\" loading=\"lazy\" class=\" wp-image-12511 aligncenter\" src=\"http:\/\/appreciationatwork-media.s3.amazonaws.com\/uploads\/2016\/04\/Blog_NoticeBorder3-300x46.jpg\" alt=\"Blog_NoticeBorder3\" width=\"515\" height=\"79\" srcset=\"https:\/\/www.appreciationatwork.com\/wp-content\/uploads\/2016\/04\/Blog_NoticeBorder3-300x46.jpg 300w, https:\/\/www.appreciationatwork.com\/wp-content\/uploads\/2016\/04\/Blog_NoticeBorder3.jpg 650w\" sizes=\"(max-width: 515px) 100vw, 515px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/article>\n","protected":false},"excerpt":{"rendered":"As we explore the challenges that arise in businesses from perceived generational differences, two issues often arise. Concern #1: Not all differences cited as \u201cgenerational\u201d are actually based in the generation of the employees. In actuality, many of the issues are common challenges in workplace relationships (lack of trust, feeling treated disrespectfully, poor communication) but&#8230; <a class=\"view-article\" href=\"https:\/\/www.appreciationatwork.com\/blog\/work-ethic-concerns-generational-diversity-workplace-millennials-gen-xers-boomers\/\">Continue reading&#8230;<\/a>","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"footnotes":""},"categories":[21,19,79],"tags":[1361,751,1371],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - 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