Is Appreciation Just an American Concept?

I have had the privilege of traveling internationally to numerous countries to introduce the concept of authentic appreciation in the workplace.  Fortunately, authentic appreciation and vibrant workplaces aren’t limited to certain cultures. They exist on every inhabited continent. And our book, The 5 Languages of Appreciation in the Workplace, has been translated into 17 languages. Lessons From…

Leadership Is More Than a Job Description – It’s a Mindset

When people get promoted into leadership, it’s usually because they have demonstrated outstanding technical abilities. Unfortunately, technical proficiency is not a reliable indicator for effective leadership. In fact, some alarming large-scale studies on employee engagement and trust in the workplace in the past few years suggest we might need to rethink who we put in…

5 Languages Spotlight: Quality Time

Many people assume that appreciation is communicated verbally.  While using words is one way to show staff members that you value them, many employees prefer appreciation shown through the language of Quality Time. By Quality Time, we mean spending time with a colleague either by giving the person your focused attention, or working collaboratively with…

How Do You Survive a Toxic Workplace?

In last week's blog, we discussed the impact of toxic workplaces on the health of their employees. But what can you do if you find yourself in one of these toxic situations? The key, really, is to not only identify how bad your work environment is but to take action steps to limit its negative…

Toxic Workplaces Can Kill You (Really)

There’s a difference between a bad job and one that is truly toxic. A toxic work environment can seriously affect your physical and mental health, even to the point of shortening your life. Jeffrey Pfeffer, a professor of organizational behavior at Stanford Graduate School of Business, recently linked workplace stress to 120,000 deaths a year…

5 Languages Spotlight: Words of Affirmation

Tips for Using Words of Appreciation Effectively In honor of June being National Effective Communication Month, we wanted to spotlight the most 'popular' language of appreciation, Words of Affirmation. While this is the easiest language for most people to understand and use, it isn't always deployed effectively. Supervisors and managers often use words to encourage…

Busyness & The Lack of Margin in Our Lives

One of the most common maladies in the 21st century is living lives that feel stressed and chronically overwhelmed. We are busy, tired, and we feel stretched - there always seems to be more to do than we have time or energy. When demands appear to be greater than our resources, the result in our…

Why we should stop ‘recognizing’ employees and start appreciating them

As I have traveled across the country working with businesses and organizations, I’ve had the privilege to interact with HR professionals and corporate trainers. Initially, I was surprised to hear reports from both professionals and front-line workers that the vast majority of employee recognition programs aren’t working. These activities generally are not having a positive…

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