Fifteen years ago, I pursued a new opportunity with Dr. Gary Chapman — focusing on improving workplace relationships and creating healthy workplace cultures with the 5 languages of appreciation. But I had two career paths before then. I’m a psychologist by training and also ran a successful company advising family-owned businesses. I wanted to share some of the lessons I learned from transitioning to this very different type of work with Dr. Chapman. From researching and writing a series of books, to creating an online assessment that has been taken by more than 450,000 individuals, developing an online train-the-trainer course, writing articles, and speaking to leaders of... Continue reading...
The issue of trust – and lack of it – is a common topic in our current culture. Comments can be found in any news medium and frequently in personal conversations. “I don’t trust him.” “They aren’t trustworthy.” “Big organizations can’t be trusted.” The reasons why there seems to be an epidemic of lack of trust is a complicated discussion, in and of itself. Partly, because many people and organizations have shown themselves not to be trustworthy. First, we must understand what trust really is, then we can consider and respond correctly to relevant situations. It is Not as Simple... Continue reading...
Ask any worker in corporate America and most will tell you: business leaders could be communicating more effectively with their workforce. Data collected in an Interact/Harris poll shows that most leaders aren’t engaging in crucial communication moments that could help establish trust. In fact, 91% of employees who responded to the poll said communication issues drag executives down. Instead of using effective communication strategies, leaders often display a lack of emotional intelligence by micromanaging, being indecisive, and attempting to hide their mistakes. By comparison, effective leaders are intentional about communicating with their workforce. Here are 5 ways leaders can communicate... Continue reading...
