How do you communicate appreciation effectively when you manage large groups of employees? When I am conducting an Appreciation at Work training session with a work group, a common comment and question is similar to what Jack, a manager at a senior care living center, asked: “I ‘get’ the concept of communicating appreciation to my team and the need to make it personal and individualized. But I have team members who report to me that I rarely see. They work a different shift or on the weekends and while we communicate through email, texts, and occasional calls, I really don’t have much... Continue reading...
People grow into the conversations you create around them. The best tool great leaders have to strengthen and empower others is powerful questions. Questions evoke curiosity. They force others to think. And, when answered well, allow others to take ownership of the process and responsibility for the outcomes. It has been said that powerful questions can steer any conversation away from problems and personalities and move them toward meaningful solutions. Powerful questions evoke insight, stir creativity, inspire collaboration and help craft a culture of accountability. So, to that end, let me offer four questions that, when asked often and answered... Continue reading...
Many of you are familiar with The 5 Love Languages as described in Gary Chapman’s bestselling book have found them helpful in their personal relationships. Some may wonder if there is really any difference between the 5 Love Languages and the 5 Languages of Appreciation in the Workplace. While the languages discussed in both books are the same in name, the application and expression of the languages in the work environment are quite different than in personal relationships. First, you shouldn’t assume that your primary... Continue reading...
I like to say that, “Information without application is wasted grey matter.” As a result, a key focus of our work is to provide easy-to-use tools to help leaders and colleagues practically apply the 5 languages of appreciation to their daily work relationships. I want to share about the resources we have created (many of which are FREE) to let you know about the wide variety of tools available. I’ve divided them into categories to make them easier to find and use. Online Resources for Individuals and Groups (free) MBAI Group Report (new) Allows you obtain a summary report of... Continue reading...
In the summer months, I often reflect on the idea of “vacation” — what it is, what it means, and what it has come to mean in our culture. Vacation means “to vacate” — to leave, to get out of here, to get away from your daily setting and responsibilities. We get a different perspective on life when we get away from our daily routines. Fortunately, the growing popularity of the stay-cation has allowed even those in a tight financial situation to enjoy the benefits of ‘getting away.’ Vacation implies that you aren’t working. You are taking a vacation from work. At times, I... Continue reading...
Busyness seems to have risen to the level of addiction within our culture, and is even considered a badge of honor. When, for example, have you heard anyone report: “I’m doing great. I’ve got lots of extra time and energy to do what I want?” What is Busyness, Really? To reduce busyness in our lives, we have to first understand what “busyness” is. Is it a set of behaviors? Is it an attitude? Or a perspective on life? Most people respond: “All three.” At a foundational level, busyness is the experience of feeling like we have more to do than... Continue reading...
Have you ever: seen a colleague become extremely uncomfortable in the midst of receiving appreciation from their supervisor or manager? tried to show appreciation to one of your co-workers, and it really didn’t go well? been at a company recognition ceremony and watched with discomfort as an award recipient seemed to be in agony while in front of everyone? The focus of our mission at Appreciation at Work is to help colleagues and supervisors learn how to show appreciation to one another in the ways that are meaningful to that person. But we’ve found that people also want to identify... Continue reading...
Here is an example of how individualized and personal feeling appreciation at work is. Kevin Durant, the NBA star, has won the NBA Most Valuable Player Award, two NBA Championship Finals MVP Awards, been selected to 10 NBA All-Star teams, helped lead his team to two NBA championships, and is paid over $100 million. And yet this week he is reported to have left the Golden State Warriors to play with the Brooklyn Nets because he didn’t feel appreciated by his fans. To most of us this seems incredulous — how can someone not feel appreciated when they repeatedly receive awards from their... Continue reading...
I love the 4th of July holiday largely because we have a legacy of wonderful family get togethers that are a lot of fun (and we have done so for several years, which evoke a large number of fond memories for me). And our family celebrations have involved several traditions that I enjoy: being outside playing games, shooting fireworks, barbecuing with great grilled meat, swimming and boating, and watching a large firework show. So, almost always, the Fourth is a fun time. Celebrating the anniversary of our country’s Independence Day is also a great time to reflect on the numerous freedoms... Continue reading...
What do I do when I don’t appreciate someone? First and foremost, don’t try to fake it. Trying to act like you appreciate someone when you actually don’t typically doesn’t go well, and perceived inauthenticity will undermine any trust that may exist in the relationship. Secondly, don’t try to push through it and “make yourself” appreciate a colleague. (And you don’t have to feel guilty about it, either!) What we have learned over time is that to appreciate someone is both a heart issue and a behavior. And, like any feeling we may experience, you can’t force yourself to appreciate... Continue reading...
