100,000+ Employees Share How They Want to Be Appreciated

Employee engagement is a major goal for many leaders (and most HR professionals).  But employee recognition has provided disappointing results.  Authentic appreciation is the key missing component - and knowing how employees want to be shown appreciation is critical. A core concept foundational to demonstrating authentic appreciation is that not everyone wants to be shown…

The Importance of Peer to Peer Appreciation

Our work is growing in scope and impact (for example, medical practices and hospitals, large corporations, banks, government agencies, public schools, universities, manufacturing firms, insurance agencies, the military.) But we also have been getting some interesting feedback as we listen to those with whom we work. One repeated message we are hearing is: Supervisors are not necessarily the individuals…

The Vibrant Workplace: How to Build a Positive Workplace Culture

I am excited to let you know about the release of my new book, The Vibrant Workplace: Overcoming the Obstacles to Building a Culture of Appreciation, which came out in bookstores this week. The Vibrant Workplace is a summary of the lessons learned over the past 7+ years while helping organizations and leaders implement authentic appreciation…

Can Appreciation Cross Cultures?

NOTE: This is an exclusive preview from my new book, The Vibrant Workplace: Overcoming the Obstacles to Building a Culture of Appreciation, which will be released on April 4 and can be pre-ordered now (go here for a special pre-release offer with access to a "behind the scenes" video interview).   I have had the privilege of traveling…

What Leaders Need to Be Communicating to Their Workforce

Ask any worker in corporate America and most will tell you: business leaders could be communicating more effectively with their workforce. Data collected in an Interact/Harris poll shows that most leaders aren’t engaging in crucial communication moments that could help establish trust. In fact, 91% of employees who responded to the poll said communication issues…

What Employees Don’t Like About the Holidays

Some people love the holiday season, while others really don’t. In fact, it seems that a growing number of people make comments like: “I hate the holidays!” (Maybe they are just more vocal about it.) To find out more specifics, last year we sent out a survey to find out what about the holiday season…

Improve Employee Engagement by using the DISC assessment and the 5 Languages of Appreciation

  Employee engagement has been shown to be an important factor that predicts healthier and more productive organizations. As a result, thousands of organizations assess the level of engagement for their employees annually, and attempt to implement strategies and programs to improve their engagement from year to year. However, many leaders have found that it…

How Authentic Appreciation Can Cut Through Government Bureaucracy

Government agencies are extremely concerned about their low levels of employee engagement, and rightfully so. When staff don’t feel valued, they become discouraged, passive, apathetic and cynical. This can result from a variety of factors including not feeling respected by customers, poor communication within the agency, a sense of powerlessness to make improvements, and not…

Engage Others by Helping Them Understand You

Recently, I had the privilege of conducting some communication training for a group.  We had done some previous communication training together on foundational issues of listening, so they were ready to work on some additional skills for building relationships with others. The skill set we worked on was the ways you can assist the person with whom…

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