Categories for Authenticity

To Give or Not to Give? That Is the Question

Many of us are (belatedly) starting to think:           “I’d like to get my boss (or colleague) a gift for the holidays, but what? I don’t want it to look like I’m trying to gain my boss’ favor.  But I don’t want just to give her some token ‘something’ that will look schmaltzy.           What could I get her?” I’m going to give you some things to think about, some of which may surprise you. First, consider not giving a gift now. Wait, and give them a meaningful gift later, after you have taken time to consider and explore.  Thoughtless... Continue reading...

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December 10, 2018 9:00 am
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What Employees Love & Hate about the Holidays

There are many factors to how holidays are handled in the workplace. Work schedules and demands, time off, decorations, and holiday parties all factor into how the season is incorporated into an office space and received by the employees who work there. Last year, we polled our readers to find out what they loved and hated about holidays in the workplace. We received nearly 3,000 responses! We explored both the good AND the bad because, well, that’s life! While we attempt to focus on the positive and provide hope for improving workplaces, we are also committed to being reality-based. So,... Continue reading...

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December 3, 2018 8:55 am
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What to Do When You Don’t Appreciate Your Colleague

Let’s be honest, some people are more difficult to work with than others. There are weird people; angry, irritable colleagues; people with a lousy work ethic, and people we just don’t understand. And appreciating these individuals can be even more challenging. Let me share a few tips on communicating appreciation to a “difficult” colleague: Don’t try to fake it. Whatever you do, don’t try to “act like” you appreciate someone if you really don’t. Most people have very sensitive “radar” when they believe others aren’t being genuine. You risk undermining any trust you may have with your colleague if they don’t think what you are saying or... Continue reading...

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November 5, 2018 9:00 am
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Communicating Appreciation to Your Boss on Boss’s Day

Tuesday, October 16th is Boss’s Day.  And no, it isn’t one of those appreciation days that was created recently by Hallmark, the National Association of Employers, or some other group with a potential secondary gain. (Boss’s Day was first instituted in 1958, by a secretary for an insurance company.) The key questions, if you are an employee, are:  1) Should I do something for my boss?  2) If so, what?  3) How do I keep from looking like I am just “sucking up” to her or him?  Let us give you a quick way to think through the decisions. It would... Continue reading...

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October 15, 2018 8:55 am
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5 Languages Spotlight: Gifts

When asked to compare the various Languages of Appreciation in importance to them, employees overwhelmingly don’t choose tangible rewards as the primary way they want to be shown appreciation.  In fact, only 6% of employees identify tangible gifts as their primary language of appreciation.  To look at the issue from the opposite perspective, employees choose tangible gifts as their least valued way to be shown appreciation almost 70% of the time. Why is this important to know?  For two reasons.  First, most employee recognition programs focus highly on giving gifts as a reward for achieving goals.  While there is obviously... Continue reading...

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July 23, 2018 9:00 am
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Leadership Is More Than a Job Description – It’s a Mindset

When people get promoted into leadership, it’s usually because they have demonstrated outstanding technical abilities. Unfortunately, technical proficiency is not a reliable indicator for effective leadership. In fact, some alarming large-scale studies on employee engagement and trust in the workplace in the past few years suggest we might need to rethink who we put in leadership and what we actually look for when promoting people into those roles. Should Leadership be a Profession? Think about it, lawyers need to pass a bar exam, hair stylists need to get a cosmetology license. Heck, you even need a license to go fishing!... Continue reading...

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June 25, 2018 9:00 am
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5 Languages Spotlight: Words of Affirmation

Tips for Using Words of Appreciation Effectively In honor of June being National Effective Communication Month, we wanted to spotlight the most ‘popular’ language of appreciation, Words of Affirmation. While this is the easiest language for most people to understand and use, it isn’t always deployed effectively. Supervisors and managers often use words to encourage their team members. Compliments, a simple “thank you”, praise in front of others – all are examples of common uses of words to send positive messages in the workplace. We have found that following a few simple tips can make the use of words more... Continue reading...

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May 29, 2018 9:00 am
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Why we should stop ‘recognizing’ employees and start appreciating them

As I have traveled across the country working with businesses and organizations, I’ve had the privilege to interact with HR professionals and corporate trainers. Initially, I was surprised to hear reports from both professionals and front-line workers that the vast majority of employee recognition programs aren’t working. These activities generally are not having a positive impact on employees or workplace morale. In many cases, recognition programs actually are backfiring and creating negative reactions among team members. In fact, the three most common reactions I receive from employees when they talk about “employee recognition” are apathy, sarcasm, and cynicism. Why? As... Continue reading...

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May 14, 2018 8:27 am
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An Unlikely Win-Win-Win

Positive feedback inspires better employee performance Ten years ago, as I walked around the nursing home that I ran, I did what many leaders do, regardless of the field that they are in. I pointed out everything that was wrong. Sure, I took time to say hello, chatted a bit with employees and said thanks for a few things I saw going right. But, I also pointed out everything that was going wrong. Everything! Then a certified nursing assistant (CNA) said something that has stuck with me for years, “Denise, all you do is see the negative.” My immediate reaction... Continue reading...

April 10, 2018 8:00 am
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Two Major Misconceptions Leaders Hold About Appreciation

“Appreciation” has become a major buzz word in many workplaces — to the point that there have been numerous commercials in the media boasting “We Appreciate You” (often in the context of employees to customers). In the recent past, the emphasis has been more on employee recognition, with numerous books, articles, and seminars and even companies committed to helping leaders and managers recognizing their team members for work well done. In fact,experts in human resource management estimate 90% of all businesses and organizations in the U.S. have some form of employee recognition program. The problem is — in terms of... Continue reading...

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April 2, 2018 9:00 am
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