Categories for Appreciation

How to Determine the Ways Your Team Wants to Be Shown Appreciation

Communicating appreciation effectively to those with whom you work is based on three foundational premises: Not everyone feels appreciated in the same ways. (And specifically, not necessarily through the ways you feel appreciated.) Hence, the effectiveness of using the 5 Languages of Appreciation to communicate in the ways valued by the recipient. Appreciation needs to be viewed as authentic to have a positive impact. Attempts to communicate appreciate which are perceived as disingenuous not only “fall flat”, but they can actually create damage to your relationship. The more specific the appreciation is, the more likely it will be perceived as... Continue reading...

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March 25, 2019 9:00 am
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How Do Most People Want to Be Shown Appreciation? Update from 175,000 Employees

Not long ago (2017), we published a research study on how 100,000 employees preferred to be shown appreciation by their colleagues and supervisors.  Based on the concepts presented in The 5 Languages of Appreciation in the Workplace, the foundational principle that not everyone feels appreciated in the same ways was affirmed. Recently, we have had inquiries if the frequencies of desired appreciation languages have remained the same or if the additional individuals taking the inventory more recently prefer different ways to be shown appreciation.  So we did a quick update on the data from those who have taken the Motivating By Appreciation Inventory. Here is... Continue reading...

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March 21, 2019 5:57 pm
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The Employees You Should Worry About Losing: The Average Ones

Disturbing research was released recently by The Gallup Group, indicating that 87% of the workforce is either not engaged (read: they are there physically but not mentally or emotionally), or totally disengaged (they actually undermine the success of an organization.) This is the highest rate of disengagement ever measured, and is in spite of the fact that over 85% of organizations have an employee recognition program (which obviously aren’t working). Don’t Focus So Much on Tope & Low Performers A basic challenge in working together with others is that not everyone performs at the same level with regard to the... Continue reading...

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March 11, 2019 9:00 am
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The Languages of Appreciation: A Tool for Growing Soft Skills

Historically, high level business and organizational leaders have been taught to focus on the “hard” metrics of business – financial statements, market share, increasing productivity and reducing expenses to maximize profits and shareholder value. These all are important aspects to monitor, to ensure the business is profitable and sustainable. Similarly, engineers, computer programmers and others who work in high-tech industries most often associated with Silicon Valley are trained, focused on, and rewarded for producing results. And these high-tech companies are known to offer competitive financial rewards and recognition programs to motivate and encourage employees to keep delivering high quality work.... Continue reading...

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February 25, 2019 8:55 am
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How to Deal with Condescending Colleagues

Spend any time in the workforce, and there is a high possibility that you will be made to feel “small” by a colleague talking down to you or devaluing your input.  Taking some time, however, to understand what motivates condescension, as well as learning some strategies to combat it, can help make working with colleagues who tend to be condescending much more tolerable. What motivates condescension? A person who is condescending in their comments toward others often: 1) wants to “win” the discussion, usually by squelching any dissent 2) uses the situation to boost their own self-esteem by tearing down... Continue reading...

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February 18, 2019 8:50 am
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Boost Employee Morale: 3 Simple Steps YOU Can Take

‘Low Staff Morale’ is one of the most common issues leaders report that they struggle with. “We need help,” one manager told me. “People are negative, complaining, and don’t feel like the management cares about anything but getting the work done. And, to be honest, that’s how they have been treated. We need to turn things around.” PRACTICAL STEPS TO TAKE Here are three action steps you can take to improve (your own and) others’ morale: #1: Conduct a Self-Assessment   Ask yourself: What am I doing that isn’t helpful in creating a positive workplace? This could include both actions (complaining about a... Continue reading...

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February 11, 2019 9:00 am
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The Changing Workplace: The Importance of Peer to Peer Appreciation

When we first started applying the 5 languages to work-based relationships, out initial focus of communicating appreciation within the workplace was on managers and supervisors. In the past, an employee’s relationship with their direct supervisor was found to be one of the most influential factors on whether or not the employee enjoyed their job. So, our early focus was on training supervisors and managers in how to communicate appreciation effectively to their team members. While this was a good starting point, we quickly learned that to focus solely on managers and supervisors was to narrow and was not all that... Continue reading...

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January 28, 2019 9:00 am
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The Changing Workplace: Appreciation and Remote Workers

The culture that we live and work in is subject to constant change over time. And in recent years, that change has occurred at a highly accelerated rate. Rows of desks filled with stenographers and secretaries are well in the past.  In the 70’s, offices looked like cubicle farms, and these, in turn, transformed back up to open office plans, attempting to encourage communication and collaboration. Additionally, rapid technological changes (from the phone, to faxes, to emails, texting and videoconferencing) have created an entirely new category of employee, the remote worker. And their ranks are growing. In 1995, 9% of... Continue reading...

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January 14, 2019 9:00 am
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Is Appreciation in the Workplace Changing?

Is appreciation in the workplace changing? Is it the same as it was 5 years ago? 10 years ago? Does the way we communicate appreciation change over time? Yes, it does. But, in many ways, no it doesn’t. Last week, a new revised and updated version of The 5 Language of Appreciation in the Workplace was released.                           The first edition was published in 2011 and some may think, ok, that’s great for those who haven’t read it already, but the topic couldn’t have really changed that much. I would ‘beg... Continue reading...

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January 7, 2019 8:58 am
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What Employees Love & Hate about the Holidays

There are many factors to how holidays are handled in the workplace. Work schedules and demands, time off, decorations, and holiday parties all factor into how the season is incorporated into an office space and received by the employees who work there. Last year, we polled our readers to find out what they loved and hated about holidays in the workplace. We received nearly 3,000 responses! We explored both the good AND the bad because, well, that’s life! While we attempt to focus on the positive and provide hope for improving workplaces, we are also committed to being reality-based. So,... Continue reading...

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December 3, 2018 8:55 am
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What to Do When You Don’t Appreciate Your Colleague

Let’s be honest, some people are more difficult to work with than others. There are weird people; angry, irritable colleagues; people with a lousy work ethic, and people we just don’t understand. And appreciating these individuals can be even more challenging. Let me share a few tips on communicating appreciation to a “difficult” colleague: Don’t try to fake it. Whatever you do, don’t try to “act like” you appreciate someone if you really don’t. Most people have very sensitive “radar” when they believe others aren’t being genuine. You risk undermining any trust you may have with your colleague if they don’t think what you are saying or... Continue reading...

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November 5, 2018 9:00 am
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Do Remote Employees Want to Be Shown Appreciation Differently Than Employees in Face-to-Face Settings?

    More and more American employees are working remotely. In 1995 only 9% percent of American workers telecommuted, but in 2015 off-site workers increased to 37% In 2016, 43% of American workers reported they spend at least part of their week working remotely. It has been estimated that 50% of the U.S. workforce has job responsibilities that are compatible with working off-site at least occasionally and between 80% and 90% of the U.S. workforce reports it would like to work remotely at least part-time. The Importance of Appreciation in the Workplace Despite the evidence that appreciation is both desired and... Continue reading...

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October 22, 2018 9:00 am
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Communicating Appreciation to Your Boss on Boss’s Day

Tuesday, October 16th is Boss’s Day.  And no, it isn’t one of those appreciation days that was created recently by Hallmark, the National Association of Employers, or some other group with a potential secondary gain. (Boss’s Day was first instituted in 1958, by a secretary for an insurance company.) The key questions, if you are an employee, are:  1) Should I do something for my boss?  2) If so, what?  3) How do I keep from looking like I am just “sucking up” to her or him?  Let us give you a quick way to think through the decisions. It would... Continue reading...

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October 15, 2018 8:55 am
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Employees May Not Love Their Work, But They Can Still Be Engaged: 4 Categories of Work Experience

Employee engagement differs from employee satisfaction. A Gallup poll found that only 32 percent of U.S. workers are engaged in their jobs, for instance. Yet employees who don’t love their jobs can and should still be engaged. Custom Insight distinguishes employee engagement from employee satisfaction. Engagement is defined as “the extent to which employees feel passionate about their jobs, are committed to the organization, and put discretionary effort into their work.” Satisfaction relates to “love”—or how happy employees are.  The Purpose and Nature of Work  We must remind ourselves that the primary purpose of work is to provide for our needs—food, shelter, clothing.... Continue reading...

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September 24, 2018 3:14 am
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Change Goes Better When Staff Feel Appreciated

Change in the workplace is often inevitable. Change can be imposed by outside circumstances, like the marketplace, or be part of a larger institutional plan to create growth and improvement.  Yet often the focus is more on how to transition systems and processes, with many organizations ignoring the ‘people side’ of transitions. Regardless of the cause, managing reactions to change – uncertainty, resistance, low morale – can be made easier if you have begun to build a culture of appreciation. Interestingly, when employees feel truly appreciated for what they do and who they are, resistance to change can be reduced... Continue reading...

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August 27, 2018 10:05 am
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Appreciation Is Critical for Schools: For Teachers, Staff, Administrators & Students!

This time of year, many of us begin to focus on a return to school. Teachers, administrators, students of all ages and their parents are gearing up to begin another year – setting lesson plans, filling backpacks with necessary supplies, learning new names and faces. A community of educators may look quite different than many other occupations (cubicles full of accountants, offices of advertising executives, builders at a construction site) but they have the same need to feel appreciated for their work as other professionals. In May, we posted the blog Faculty & Administrators Share Suggestions for Showing Appreciation in... Continue reading...

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August 6, 2018 9:00 am
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Celebrate with Us!!

  Celebration #1 — 150,000 MBA Inventory Users We’re celebrating passing a significant milestone (earlier this month) with over 150,000 employees, supervisors, and managers (and volunteers!) having taken the Motivating By Appreciation Inventory. To show that this hasn’t been just steady plodding, consider the following facts: The first 50,000 MBA Inventory users occurred within ~ 5+ years (60 months). The next 50,000 MBAI users took the inventory in 25 months. The most recent 50,000 took the inventory in the past 13 months! And if you weren’t aware, we have a number of different versions of the inventory that we have developed – versions for Government employees, School personnel, Medical settings, Military personnel,... Continue reading...

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July 30, 2018 1:22 pm
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5 Languages Spotlight: Quality Time

Many people assume that appreciation is communicated verbally.  While using words is one way to show staff members that you value them, many employees prefer appreciation shown through the language of Quality Time. By Quality Time, we mean spending time with a colleague either by giving the person your focused attention, or working collaboratively with them.  We are not talking about simply being in physical proximity to another person. Many of us work closely with colleagues all day long, but at the end of the day will honestly say, “I did not have any quality time with any of my... Continue reading...

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June 18, 2018 9:00 am
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5 Languages Spotlight: Words of Affirmation

Tips for Using Words of Appreciation Effectively In honor of June being National Effective Communication Month, we wanted to spotlight the most ‘popular’ language of appreciation, Words of Affirmation. While this is the easiest language for most people to understand and use, it isn’t always deployed effectively. Supervisors and managers often use words to encourage their team members. Compliments, a simple “thank you”, praise in front of others – all are examples of common uses of words to send positive messages in the workplace. We have found that following a few simple tips can make the use of words more... Continue reading...

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May 29, 2018 9:00 am
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Why we should stop ‘recognizing’ employees and start appreciating them

As I have traveled across the country working with businesses and organizations, I’ve had the privilege to interact with HR professionals and corporate trainers. Initially, I was surprised to hear reports from both professionals and front-line workers that the vast majority of employee recognition programs aren’t working. These activities generally are not having a positive impact on employees or workplace morale. In many cases, recognition programs actually are backfiring and creating negative reactions among team members. In fact, the three most common reactions I receive from employees when they talk about “employee recognition” are apathy, sarcasm, and cynicism. Why? As... Continue reading...

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May 14, 2018 8:27 am
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An Unlikely Win-Win-Win

Positive feedback inspires better employee performance Ten years ago, as I walked around the nursing home that I ran, I did what many leaders do, regardless of the field that they are in. I pointed out everything that was wrong. Sure, I took time to say hello, chatted a bit with employees and said thanks for a few things I saw going right. But, I also pointed out everything that was going wrong. Everything! Then a certified nursing assistant (CNA) said something that has stuck with me for years, “Denise, all you do is see the negative.” My immediate reaction... Continue reading...

April 10, 2018 8:00 am
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Two Major Misconceptions Leaders Hold About Appreciation

“Appreciation” has become a major buzz word in many workplaces — to the point that there have been numerous commercials in the media boasting “We Appreciate You” (often in the context of employees to customers). In the recent past, the emphasis has been more on employee recognition, with numerous books, articles, and seminars and even companies committed to helping leaders and managers recognizing their team members for work well done. In fact,experts in human resource management estimate 90% of all businesses and organizations in the U.S. have some form of employee recognition program. The problem is — in terms of... Continue reading...

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April 2, 2018 9:00 am
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Even the CEO Needs Appreciation

In honor of National Small Business Owner’s Day this Thursday, March 29th, we wanted to take a look at those whose job it is to lead their organizations – whether large or small, family owned or publicly traded. As an owner, CEO, or manager, it can be a challenge to show appreciation to others on your team when you don’t feel appreciated. Not feeling valued is not reserved only for “lower level” workers, which some people seem to assume. The fact remains that ultimately everyone wants to know that they are valued by those around them. One business owner and... Continue reading...

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March 26, 2018 9:00 am
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Your Blind Spot: Your Least Valued Language of Appreciation

By nature, we all tend to speak our own language of appreciation. If Acts of Service make me feel appreciated, then I will tend to pitch in and help my colleagues. If Quality Time makes me feel appreciated, then I may often go out of my way to stop by a teammate’s office and “check in” to see how they are doing. If Words of Affirmation make me feel appreciated, then you can expect that I will give use verbal praise to those with whom I work. If a high five energizes me and makes me feel appreciated, I will... Continue reading...

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March 12, 2018 9:00 am
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GENERATIONAL DIFFERENCES IN THE 5 LANGUAGES OF APPRECIATION

One of the most frequently asked questions I receive when I’m training groups is: “Are there generational differences related to the 5 languages of appreciation?” The simple answer is: Yes, there are. Just as there are individual preference differences in how employees want appreciation communicated, so we are finding some diversity across the generations of workers, as well. (As is true for any group comparison, these trends seem to be generally true but there are clearly individual differences within the generations.) (Dr. White discusses the declining importance of supervisor appreciation for Millennials in this video) Let me cite a few... Continue reading...

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March 5, 2018 12:20 pm
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Employee Appreciation Day: 365 Days a Year

Did you know that celebrating Employee Appreciation Day can actually create serious problems for bosses and supervisors? This Friday, March 2nd, is Employee Appreciation Day. And while the team at Appreciation at Work certainly applauds the thought, we want to encourage our readers to consider that authentic appreciation is something that can and should be practiced every day of the year, not just on a single, designated ‘holiday.’ At the core of the 5 Languages of Appreciation in the Workplace is the knowledge that team members will feel valued when appreciation is communicated: regularly, through the language and actions important... Continue reading...

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February 26, 2018 3:40 pm
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Build a Positive Relationship, No Matter Who You Report To

In the past, an employee’s relationship with their direct supervisor was found to be one of the most influential factors on whether or not the employee enjoyed their job. However, this dynamic has changed somewhat. Jared Lindzon, in this article about change and work, spoke to analyst Josh Bersin who says, “Most companies, even big companies, are much less hierarchical and much less top-down in their execution than they used to be. Leaders are finding that they have to be more inspirational, they have to be more collaborative.” In recent years, relationships with colleagues have become increasingly influential in the perception of... Continue reading...

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January 15, 2018 9:00 am
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6 Reasons Your Boss Doesn’t Say Thank You Enough (or ever)

Words of Affirmation is just one of the five ways employees like to be shown appreciation. But in honor of January’s designation as National Thank You Month, I wanted to take a look at why sometimes even a simple thank you isn’t said often enough. Business and organizational leaders are constantly reminded how important it is to communicate appreciation to their staff — and it is. When employees truly feel valued and appreciated, good things follow. Team members are less likely to leave for another job, complain and grumble, steal from the organization, or get hurt on the job. Conversely,... Continue reading...

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January 8, 2018 8:30 am
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