Categories for MBA Inventory

The Expanded MBAI & Introducing the Senior Care Version

Identifying how each person wants to be shown appreciation is critical to be effective in encouraging and supporting one’s colleagues. Otherwise, team members wind up guessing or taking a shot in the dark, which can obviously lead to missing the mark. Over 285,000 individuals across the world have taken the Motivating By Appreciation Inventory which has helped them identify their Primary, Secondary and Least Valued Languages of Appreciation, along with the specific actions they value most within their Primary Language of Appreciation and from whom they desire those actions. The Expanded MBA Inventory builds off of the foundation of the... Continue reading...

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September 13, 2021 9:00 am
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Navigating the Stress of the Long COVID-19 Journey

This blog is the first of a two-part series written primarily for those who provide services to our senior adults (but is applicable to us all). Given the ongoing struggles with COVID-19, we are concerned about the health and well-being of all employees, and especially those who give direct care in difficult settings (medicine, schools, long-term care, etc.). To aid in this process we have created versions of our Motivating by Appreciation Inventory for these settings – most recently for those who serve in Senior Care. The action items for each language of appreciation are tailored for the unique circumstances and demands... Continue reading...

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August 23, 2021 9:00 am
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Tips for Surviving Working from Home – From Remote Employees Themselves

Working from home (WFH) has moved from a short-term hassle to a longer, “this is life now” stage. The novelty is gone. The changes for the initial transition are in place. We now have to figure out how to make this scenario work for a while. Who best to learn from than other remote, WFH employees? We recently followed a group of WFH workers, having them fill out a questionnaire once a week for four weeks. We asked a lot of questions, and the results are just being published in Training this week. We inquired about their level of anxiety,... Continue reading...

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June 8, 2020 8:55 am
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Do You Need Virtual Training Resources to Keep Your Remote Employees Connected?

A core value to us at Appreciation at Work is to provide practical, low-cost resources to address the needs of our clients.  We are proud to announce the official launch of our new Virtual Appreciation at Work™ Training Kit — a brand-new feature to our Appreciation at Work resources. This year has seen dramatic changes in how and where people work. The past few months we have worked hard to adapt our Appreciation at Work training assets to make sure we are offering workable solutions to new challenges created by the COVID-19 pandemic. Now you can be among the first... Continue reading...

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June 1, 2020 9:20 am
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Change Goes Better When Staff Feel Appreciated

Change in the workplace is often inevitable. Previously, changes had to be made in response to external circumstances, like marketplace forces, or they were part of a larger institutional plan to create growth and improvement. Now, with the advent of the COVID-19 pandemic, change seems to be the only constant in the workplace. Changes in the foundations of how we work and where we work are ever evolving and they can take their toll on employees — which leads to uncertainty, anxiety, resistance, low morale and more. The good news is, managing reactions to change can be made easier if... Continue reading...

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May 18, 2020 9:00 am
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Communicating Appreciation without Breaking the Bank

The reality is, all companies and organizations have limited financial resources. So, accomplishing the organization’s goals and building a healthy culture must happen within these limitations. Fortunately, building a positive culture with appreciation doesn’t take a lot of money. Rather what is needed is a plan with appropriate tools and the commitment to implement that plan. Communicating Meaningful & Impactful Appreciation Taking the time to show team members that you appreciate their efforts and value them as people (not just ‘work units’) can provide a much-needed boost in encouragement. Research has shown us effective ways to communicate appreciation and encouragement... Continue reading...

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January 27, 2020 9:00 am
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5 Languages Spotlight: Quality Time

Many people assume that appreciation is communicated verbally. While using words is one way to show staff members that you value them, many employees prefer appreciation shown through the language of Quality Time. By Quality Time, we mean spending time with a colleague either by giving the person your focused attention, or working collaboratively with them. You are showing them that you value their contribution by giving them your most precious resource: your time. We are not talking about simply being in physical proximity to another person. Many of us work closely with colleagues all day long, but at the end of... Continue reading...

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January 20, 2020 9:00 am
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Avoiding Mistakes: How Others Don’t Want to Be Shown Appreciation

While the primary focus of our work with the 5 languages of appreciation has been to help individuals learn how to communicate authentic appreciation in the ways meaningful to one another, we’ve learned that the ‘flip side’ is also important. That is, how do you avoid inadvertently using actions to show appreciation that your coworker clearly doesn’t want? The goal is to communicate positively with one’s colleagues, so making them uncomfortable or even offending them is not what anyone really intends. Since, as an organization, we are committed to learning, growing, and improving, we undertook the process to explore the... Continue reading...

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January 13, 2020 8:50 am
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Getting the Most Out of the MBA Inventory – How Appreciation Varies Across Work Settings

An important characteristic of Appreciation at Work is that we are a learning organization – we strive to gain insights from our prior experiences, incorporate the feedback provided by our clients, and apply relevant lessons from other leaders. The result? We are continually working to improve our products and processes. We want to provide the best quality and most practical help possible to improve workplace relationships. One recent, major outcome of this continual learning process was the launch of the Expanded version of the Motivating By Appreciation Inventory this past year. In development for over three years, we invested tens... Continue reading...

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January 6, 2020 8:55 am
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The Power of Using Stories to Lead

How Effective Leaders Grab the Hearts of their Team Members Most leaders tend to focus on data and factual information. And accurate data is important for making good management decisions. But throughout history, communicating through facts has not been the most utilized method for sharing and developing leadership qualities. Rather, stories have been used more than any other form of verbal expression. For evidence, look to Greek philosophers, wisdom literature from Asia, and the wide range of stories from multiple cultures across the centuries designed to teach guiding principles for life. Aristotle, Plato, Socrates, Confucius and Jesus all used stories grounded in daily... Continue reading...

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December 2, 2019 9:00 am
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Practical Tools Available to Apply the 5 Languages of Appreciation to Your Workplace

I like to say that, “Information without application is wasted grey matter.” As a result, a key focus of our work is to provide easy-to-use tools to help leaders and colleagues practically apply the 5 languages of appreciation to their daily work relationships. I want to share about the resources we have created (many of which are FREE) to let you know about the wide variety of tools available. I’ve divided them into categories to make them easier to find and use. Online Resources for Individuals and Groups (free) MBAI Group Report (new) Allows you obtain a summary report of... Continue reading...

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July 29, 2019 9:00 am
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The Ways People Don’t Want to Be Appreciated

Have you ever: seen a colleague become extremely uncomfortable in the midst of receiving appreciation from their supervisor or manager? tried to show appreciation to one of your co-workers, and it really didn’t go well? been at a company recognition ceremony and watched with discomfort as an award recipient seemed to be in agony while in front of everyone? The focus of our mission at Appreciation at Work is to help colleagues and supervisors learn how to show appreciation to one another in the ways that are meaningful to that person. But we’ve found that people also want to identify... Continue reading...

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July 8, 2019 9:00 am
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Introducing the Expanded Motivating By Appreciation Inventory

Almost 200,000 individuals across the world have taken the Motivating By Appreciation Inventory. This inspired us to look for ways to improve the results the inventory provides. Over the past two years we have deliberated, explored, and analyzed in order to create a new, expanded version which provides a fuller picture of how each person prefers to be shown appreciation and how they don’t want others to express appreciation to them. The Expanded MBA Inventory builds off of the foundation laid by the Basic MBA Inventory report (which is still available) by identifying each individual’s Primary, Secondary and Least Valued... Continue reading...

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June 17, 2019 9:00 am
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How Do Most People Want to Be Shown Appreciation? Update from 175,000 Employees

Not long ago (2017), we published a research study on how 100,000 employees preferred to be shown appreciation by their colleagues and supervisors.  Based on the concepts presented in The 5 Languages of Appreciation in the Workplace, the foundational principle that not everyone feels appreciated in the same ways was affirmed. Recently, we have had inquiries if the frequencies of desired appreciation languages have remained the same or if the additional individuals taking the inventory more recently prefer different ways to be shown appreciation.  So we did a quick update on the data from those who have taken the Motivating By Appreciation Inventory. Here is... Continue reading...

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March 21, 2019 5:57 pm
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How Personality Type and Languages of Appreciation Interrelate

People often comment, “I wonder how the Myers-Briggs and the 5 Languages of Appreciation might be related?”  We wondered about this, too, and so we conducted a research study to discover the answer. Categorizing people into distinct personality types has been an area of interest for millennia and numerous approaches to finding various dimensions of personality characteristics have been utilized. The Myers-Briggs Type Indicator® is a well-known approach to assessing personality which divides personality characteristics into four continua: Extroversion / Introversion Extroversion (E) – people oriented, talkative, outgoing Introversion (I) – inward focus, reflective, pensive, task oriented Sensing / Intuition... Continue reading...

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March 4, 2019 12:34 pm
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The Languages of Appreciation: A Tool for Growing Soft Skills

Historically, high level business and organizational leaders have been taught to focus on the “hard” metrics of business – financial statements, market share, increasing productivity and reducing expenses to maximize profits and shareholder value. These all are important aspects to monitor, to ensure the business is profitable and sustainable. Similarly, engineers, computer programmers and others who work in high-tech industries most often associated with Silicon Valley are trained, focused on, and rewarded for producing results. And these high-tech companies are known to offer competitive financial rewards and recognition programs to motivate and encourage employees to keep delivering high quality work.... Continue reading...

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February 25, 2019 8:55 am
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Are You Too Busy To Learn How To Overcome Busyness?

A change in perspective can make a difference Are you tired – mentally, emotionally (& physically)? Do you have more to do than you have time & energy? Are you overwhelmed in trying to manage all of your emails, texts, & voicemails? I’d bet you also are behind in reading all of the blogs, articles, and books that you feel you should. You probably feel overwhelmed and discouraged. Or just worn out. Welcome to the Busyness Club. I feel that way too. Your team members do. And so do your clients. A Personal Story… I grew up in a conservative... Continue reading...

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October 1, 2018 9:47 am
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Celebrate with Us!!

  Celebration #1 — 150,000 MBA Inventory Users We’re celebrating passing a significant milestone (earlier this month) with over 150,000 employees, supervisors, and managers (and volunteers!) having taken the Motivating By Appreciation Inventory. To show that this hasn’t been just steady plodding, consider the following facts: The first 50,000 MBA Inventory users occurred within ~ 5+ years (60 months). The next 50,000 MBAI users took the inventory in 25 months. The most recent 50,000 took the inventory in the past 13 months! And if you weren’t aware, we have a number of different versions of the inventory that we have developed – versions for Government employees, School personnel, Medical settings, Military personnel,... Continue reading...

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July 30, 2018 1:22 pm
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Your Blind Spot: Your Least Valued Language of Appreciation

By nature, we all tend to speak our own language of appreciation. If Acts of Service make me feel appreciated, then I will tend to pitch in and help my colleagues. If Quality Time makes me feel appreciated, then I may often go out of my way to stop by a teammate’s office and “check in” to see how they are doing. If Words of Affirmation make me feel appreciated, then you can expect that I will give use verbal praise to those with whom I work. If a high five energizes me and makes me feel appreciated, I will... Continue reading...

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March 12, 2018 9:00 am
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100,000+ Employees Share How They Want to Be Appreciated

Employee engagement is a major goal for many leaders (and most HR professionals).  But employee recognition has provided disappointing results.  Authentic appreciation is the key missing component – and knowing how employees want to be shown appreciation is critical. A core concept foundational to demonstrating authentic appreciation is that not everyone wants to be shown appreciation in the same ways.  Some people like verbal praise, but others feel valued when you spend time with them.  A number of employees feel supported by receiving some help when they are overwhelmed, while others are encouraged if you bring in their favorite cup... Continue reading...

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June 27, 2017 5:07 pm
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Improve Employee Engagement by using the DISC assessment and the 5 Languages of Appreciation

  Employee engagement has been shown to be an important factor that predicts healthier and more productive organizations. As a result, thousands of organizations assess the level of engagement for their employees annually, and attempt to implement strategies and programs to improve their engagement from year to year. However, many leaders have found that it is not that easy to increase the level of team members’ engagement. This is especially true in the area of how to increase employees’ sense of being valued and appreciated for their contributions. The DISC and the Motivating By Appreciation Inventory are two online assessment... Continue reading...

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November 3, 2016 8:20 am
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Do You Have a Colleague Who is Easily Offended?

Not everyone feels appreciated in the same way. The more often we communicate appreciation in the ‘language’ and specific actions preferred by our colleagues, the more likely we are to ‘hit the mark’ in truly encouraging them and helping them feel valued. As we have trained thousands of employees in the concepts of authentic appreciation (both directly and through our Appreciation at Work Certified Facilitators) we have found that: A person’s primary language of appreciation is often the language in which they are most easily offended! So if you have a colleague or supervisor who seems to get upset easily... Continue reading...

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July 23, 2016 12:23 pm
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How Appreciation Builds Resiliency

The U.S. government and all branches of the armed forces have identified the development of resiliency as a key goal to strengthen our military personnel over the long term. As a result, for the past 10 years both research and resources have been focused on determining how to make service members more able to “bounce back” after experiencing stressful and/or traumatic events during their service. Much research and emphasis has been focused on identifying individual characteristics, coping skills, and environmental factors that can help servicemen and women: a) become more prepared to manage the stressful events experienced in life; b)... Continue reading...

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May 18, 2016 1:38 pm
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How to Show Appreciation While Managing Remote Workers

15five recently surveyed 500 managers and executives and released the following statistics about remote workers: 53% of companies in the U.S. continue to have standard workplaces, with nearly every employee coming into the office 4 or more days each week. 37% have a main office with some people working remotely. 10% have no office space at all. These statistics point to more and more work relationships existing in the context of remote locations. Increasing numbers of employees work in locations separate from their colleagues and supervisor, with “virtual teams” occurring across cities, states and countries. The combination of these two... Continue reading...

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April 8, 2016 7:00 am
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5 Ways to Scatter Sunshine

There’s an old song I always find cheering. It’s called “Scatter Sunshine” and gives terrific advice about how you can make the world a better place every day. The first verse reads: In a world where sorrow ever will be known Where are found the needy and the sad and lone, How much joy and comfort you can all bestow, If you scatter sunshine everywhere you go.   Scatter sunshine all along your way. Cheer and bless and brighten Every passing day.   In a world full of people complaining about everything going wrong in their lives and where the... Continue reading...

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June 1, 2015 5:30 am
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Not Everyone Appreciates Your Type of Appreciation

One of the lessons that aspiring leaders and those who want to continue to develop their leadership abilities must learn is: to be an effective leader, you have to learn how to lead individuals who are different than you. If you don’t, you will only be able to gather and lead those who are similar to you in personality, perspective or ability; and this, in turn, limits what you can accomplish. Although at first the idea seems intriguing, you actually don’t want to lead a group of “Junior You’s”. You may be talented but you can’t do everything, and to... Continue reading...

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February 3, 2015 1:31 pm
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DISC, StrengthFinders, MBTI & the 5 Languages of Appreciation – How Do They Relate?

Many, many organizations have taken their managers and team members through personality style assessments and training programs.  The most common are StrengthFinders, the DISC, the Myers Briggs Type Indicator, and sometimes, the Colors Test.  Often we are asked, “How do the 5 languages of appreciation relate to these personality assessments?” We have found that The 5 Languages of Appreciation in the Workplace and the Motivating By Appreciation Inventory are excellent tools that complement these personality tools and training and are in no way either repetitive or competitive.  That is, the 5 Languages concepts and the results from the MBA Inventory cover different concepts and actually... Continue reading...

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January 6, 2015 7:00 am
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VideoBlog Interview with David Hassell (cited by Forbes as “The Most Connected Man You Don’t Know in Silicon Valley”)

Friends, I had the opportunity to be interviewed by David Hassell of 15Five.com for his blog. David is a young entrepreneur and sports enthusiast who was recently on the cover of Forbes magazine and cited as “the most connected man you don’t know in Silicon Valley”. I was able to share some of the lessons we have been learning about the workplace over the past couple of years, including the fact that most employee recognition programs don’t have much impact on individual team members feeling valued and appreciated. The interview is short (< 15 minutes). I hope you’ll take the... Continue reading...

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June 19, 2013 1:49 pm
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Two More Steps Forward

This past week we took two more steps forward in the 5 Languages of Appreciation in the Workplace project. First, we received an initial printing of the book (called Advanced Reader Copies) which is sent to book reviewers and potential endorsers.  It was exciting to see and hold an actual printed version.  So now we are sending these out to business and organizational leaders, as well as professional book reviewers. Secondly, we launched our new, upgraded website for the Motivating By Appreciation Inventory.  This has been in the works for a few months and we are glad to have it... Continue reading...

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April 11, 2011 9:02 am
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Five Observations from Businesses Who Succeed (or Don’t) in Difficult Times

Given that I have the opportunity to interact and observe with businesses across the country, it gives me the potential to learn from those whom I serve and interact. In preparing for a presentation to a chamber of commerce luncheon, I decided to share some of the observations I have gathered over the past months. I have seen businesses who are doing relatively well and those who are not (or who have closed their doors). And these are the patterns I have seen. Businesses who do well in difficult financial times: Are able and willing to make and implement tough... Continue reading...

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October 22, 2009 7:43 pm
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